
Dynamic and adaptable professional with a results-driven attitude, excelling in database management and effective communication. Demonstrates resilience under pressure and multitasking efficiency, ensuring information confidentiality while maintaining telephony etiquette. Skilled in decision making and initiative taking, thriving in fast-paced environments with a focus on continuous improvement.
As a student studying T level in computer science I gained the experience followed on by qualifying in the following
- the online world - this involved basic online safety, malware, phishing and coding alongside data protection and detection of scam emails and messages. This helped me build an expert eye for detail and have a solid demonstration of judgement and take ownership when identifying and raising any suspicious activity.
- A digital portfolio - this involved creating an online portfolio which consisted of building a website of ourselves using visual basic coding. This helped me build great communication skills as i needed to send across to viewers of the website written information that communicated effectively information regarding myself.
- Website development - this included creating from end to end websites that involved using visual basic, coding for multiple links to add contact information and checking against security risks.
During school, we had the opportunity to go on a weeks works experience to a chosen organisation to develop experience within the working world. Within the week i was given the opportunity to assist in the technicians department. This involved
Assisted employees at the IT support desk by troubleshooting digital and physical equipment problems.
Identified issues and implemented solutions to enhance operational efficiency.
Managed equipment storage, ensuring optimal inventory levels and organisation.
- Building rapport with stakeholders and higher management to then assist in further support where needed
- thinking outside the box