Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jack Parkin

Cardiff,South Glamorgan

Summary

Dedicated professional skilled in building positive customer relationships and maximising satisfaction. Resolves service-related issues through effective communication and adaptability. Focused on delivering exceptional service that reflects positively on company reputation.

Overview

3
3
years of professional experience

Work History

Ramp Agent

DHL Supply Chain
Bristol Airport, Dorset
11.2024 - Current
  • Loaded luggage and oversized equipment into aircraft holds, ensuring proper handling to preserve condition and prevent damage.
  • Unloaded aircraft cargo, baggage and freight for timely transportation and processing to maintain operational schedules.
  • Prioritised tasks based on flight schedules, focusing on punctuality and service excellence.
  • Conducted inspections of baggage and cargo for security compliance before loading, ensuring adherence to safety regulations.

Team Member

Home Bargains
Cardiff, South Glamorgan
03.2023 - 10.2024
  • Addressed and resolved customer complaints swiftly, enhancing satisfaction with food and service.
  • Built positive customer relations through effective communication, supporting first-class company service and reputation.
  • Provided adaptable service by using initiative and effectively communicating with diverse customers.

Education

NVQ Level 3 - Level 3 Electronic Engineering

Coleg Y cymoedd
Cardiff
01-2024

Certificate of Higher Education - Mechanical Engineering Level 2 + 3

Coleg y Cymoedd
Cardiff
01-2023

Skills

  • Ground operations coordination
  • Equipment handling
  • Material handling
  • Quality assurance
  • Security compliance
  • Problem solving
  • Multitasking expertise
  • Customer service
  • Adaptability
  • Communication skills

Interests

  • I have a passion for Film-making, Photography and Media In my free time I get involved various different media projects
  • I am Core member of a youth group that aims to empower young people to become the best versions of themselves

Timeline

Ramp Agent

DHL Supply Chain
11.2024 - Current

Team Member

Home Bargains
03.2023 - 10.2024

NVQ Level 3 - Level 3 Electronic Engineering

Coleg Y cymoedd

Certificate of Higher Education - Mechanical Engineering Level 2 + 3

Coleg y Cymoedd
Jack Parkin