- I have a passion for Film-making, Photography and Media In my free time I get involved various different media projects
- I am Core member of a youth group that aims to empower young people to become the best versions of themselves
Jack Parkin
Cardiff,South Glamorgan
Summary
Dedicated professional skilled in building positive customer relationships and maximising satisfaction. Resolves service-related issues through effective communication and adaptability. Focused on delivering exceptional service that reflects positively on company reputation.
Overview
3
3
years of professional experience
Work History
Ramp Agent
DHL Supply Chain
Bristol Airport, Dorset
11.2024 - Current
- Loaded luggage and oversized equipment into aircraft holds, ensuring proper handling to preserve condition and prevent damage.
- Unloaded aircraft cargo, baggage and freight for timely transportation and processing to maintain operational schedules.
- Prioritised tasks based on flight schedules, focusing on punctuality and service excellence.
- Conducted inspections of baggage and cargo for security compliance before loading, ensuring adherence to safety regulations.
Team Member
Home Bargains
Cardiff, South Glamorgan
03.2023 - 10.2024
- Addressed and resolved customer complaints swiftly, enhancing satisfaction with food and service.
- Built positive customer relations through effective communication, supporting first-class company service and reputation.
- Provided adaptable service by using initiative and effectively communicating with diverse customers.
Education
NVQ Level 3 - Level 3 Electronic Engineering
Coleg Y cymoedd
Cardiff01-2024
Certificate of Higher Education - Mechanical Engineering Level 2 + 3
Coleg y Cymoedd
Cardiff01-2023
Skills
- Ground operations coordination
- Equipment handling
- Material handling
- Quality assurance
- Security compliance
- Problem solving
- Multitasking expertise
- Customer service
- Adaptability
- Communication skills
Interests
Timeline
Ramp Agent
DHL Supply Chain
11.2024 - Current
Team Member
Home Bargains
03.2023 - 10.2024
NVQ Level 3 - Level 3 Electronic Engineering
Coleg Y cymoedd
Certificate of Higher Education - Mechanical Engineering Level 2 + 3
Coleg y Cymoedd