Summary
Work history
Education
Skills
Certification
References
Timeline
Generic

Jack Jones

St Helens,Merseyside

Summary

Dedicated professional with a strong foundation in teamwork, leadership, and critical thinking. Demonstrates reliability and excels under pressure. Committed to leveraging these skills to achieve organisational goals and drive success. Knowledgeable about accuracy and supporting team members, eager to further develop my time management and organisational skills within Bank of America.

Work history

Customer advisor

Argos
St Helens, Merseyside
08.2022 - Current
  • Enhanced customer satisfaction by promptly addressing queries and concerns.
  • Assisted customers in product selection, resulting in increased sales.
  • Provided exceptional customer service to ensure a positive shopping experience, with many positive feedback comments to reinforce this

Responsible Colleague

Argos
St Helens, Merseyside
07.2024 - Current
  • Given responsibility to operate a shop for three hours, usually supervising three colleagues.
  • Entrusted to be a keyholder for one of the larger shops in the region.

Kiosk supervisor

Totally Wicked Stadium
St Helens, Merseyside
01.2022 - Current
  • Managed daily operations of high-traffic kiosk, ensuring efficient customer service.
  • Coordinated stock inventory and ordering procedures for optimal product availability.
  • Working in very high-pressure environments, dealing with distressed customers, and ensuring that every situation ends in the best way for all parties.
  • Supervising up to 15 colleagues at one time, showing ability to take leadership roles, and delegate appropriately.

Education

GCSEs -

The Sutton Academy
St Helens
09.2016 - 05.2021

A-Levels -

The Sutton Academy Sixth Form
St Helens
09.2021 - 06.2023

Bachelor of Arts - Accountancy and IT

Liverpool Hope University
Liverpool
09.2023 -

Skills


  • Teamwork
  • Leadership
  • Critical Thinker
  • Good under pressure
  • Reliable

Certification

First Aider

Driving License Holder


References

References available upon request.

Timeline

Responsible Colleague

Argos
07.2024 - Current

Bachelor of Arts - Accountancy and IT

Liverpool Hope University
09.2023 -

Customer advisor

Argos
08.2022 - Current

Kiosk supervisor

Totally Wicked Stadium
01.2022 - Current

A-Levels -

The Sutton Academy Sixth Form
09.2021 - 06.2023

GCSEs -

The Sutton Academy
09.2016 - 05.2021
Jack Jones