Jack Hubbard
The Grain Kitchen
Birmingham ,West Midlands
3
years of professional experience
7
years of post-secondary education
Summary
Detail-oriented professional in customer service and team collaboration, skilled in menu knowledge, payment processing, and cash handling. Currently studying Exercise and Health Sciences at the University of Birmingham. Focused on enhancing operational efficiency and guest satisfaction through effective communication and relationship-building.
Work history
Waiter
1 Year 3 Months- Delivered excellent customer service through friendly and polite interaction.
- Maintained knowledge of menu items, leading to accurate order taking.
- Handled payment transactions to guarantee smooth customer checkout process.
- Helped reduce waiting times by swiftly clearing tables after use.
- Managed table settings for optimal dining experience.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Relayed feedback from customers to management for continuous improvement.
- Ensured cleanliness of restaurant area with regular sweeping, wiping and hoovering.
- Assisted in food preparation, resulting in timely service delivery.
Football referee
1 Year 10 Months- Played a key role in promoting fair play amongst participants through consistent application of rules.
- Managed time effectively-crucial for maintaining pace of play within regulated time limit.
- Interacted professionally with team managers before matches to discuss any rule clarifications or concerns.
- Enhanced match flow by making accurate and timely decisions.
- Attended referee training courses to improve skills and knowledge of the game.
- Demonstrated the ability to remain calm under pressure especially in highly charged matches.
- Ensured player safety by strictly enforcing game rules and standards.
Skills
Customer service
Menu knowledge
Payment Processing
Cash handling
Table clearing
Team collaboration
Calm under pressure
Customer service
Education
Diploma of Higher Education - Sport Science
GCSEs - Maths, Science, Sport Science, Enlgihs Lit/ Lang, History, Food Technology, French
Affiliations
- Sport
- Travelling
Timeline
Waiter
The Grain Kitchen
2025.03 - 2026.06
Easton College
Diploma of Higher Education from Sport Science
2024.09 - 2026.06
Football referee
The Fa
2023.02 - 2024.12
Attleborough Academy
GCSEs from Maths, Science, Sport Science, Enlgihs Lit/ Lang, History, Food Technology, French
2019.09 - 2024.06