Summary
Overview
Work history
Education
Custom
Affiliations
References
Timeline
Generic

Jack Duffy

East Kilbride

Summary

Organised Night Manager equipped to oversee nightly hospitality operations. Manages check-ins, reservations and check-outs to foster seamless and memorable guest experiences.

Overview

5
5
years of professional experience

Work history

Night Manager

Manor View Hotels
Torrance
- 03.2025
  • Managing the front reception checking guests both in and out of the hotel
  • Answering any calls from guests and rectifying any issues with rooms or services
  • Key Holder Responsibilities locking all hotel doors to ensure guest safety
  • In charge of fire safety protocol ensuring all guests are evacuated from the premises in a safe and orderly manner to the correct Assembly points in the event of a fire
  • Setting up function suites for events such as weddings and funerals
  • Making sure that all tables, chairs, linen and cutlery are set to the correct standards
  • General cleaning of the hotel
  • Ensuring that the breakfast buffet is set up correctly and on time for guests in the morning

Phone Representative

Thomas Bradley & Co
06.2023 - 10.2024
  • Booking appointments for clients to have their will drawn or any other legal services we offer
  • Ensuring the legal consultants were sent to the correct addresses for appointments at the times scheduled previously
  • Learning Sales techniques and Call handling skills

Cook

KFC Euro Garages
East Kilbride
04.2021 - 05.2023
  • Breading and frying of chicken
  • Making sure that all health and Safety standards and requirements are met to the best of my ability
  • Preparing the defrosted meat for the next day's cook
  • Maintaining a safe yet efficient kitchen
  • Disposing of waste appropriately
  • Managing several pressure cookers at the same time in an appropriate manner
  • Working well in a team with other cooks to ensure that service runs smooth and efficiently

Sales Assistant

Sports Direct
East Kilbride
12.2021 - 12.2021
  • Primarily working in the shoes department
  • Checking and getting correct shoe sizes specified by the customer
  • Cleaning down any benches that customers have used and sanitising shoes that had been tried on but not purchased
  • Advising customers with sizes in the Clothing department as they are not able to try on any clothing due to the pandemic
  • Upselling certain products on promotion

Decontamination Operative

06.2020 - 06.2020
  • Ensuring the COVID-19 safety measures were adhered to
  • Decontaminating the full site
  • Ensuring logs were accurate and updated
  • General cleaning maintenance

Sales Assistant

Morrison's
Hamilton
12.2019 - 12.2019
  • Replenishing of stock
  • Assisting customers in need
  • Appropriate disposal of packaging of stock
  • Tidying up shelves to a presentable standard

Education

Nat 4 - English, Maths, Chemistry, Art & Design, Music, Technical/Woodwork

Calderglen High School
01.2011 - Jan 2016

NQ - Audio Visual Design

Glasgow kelvin college
01.2016 - Jan 2020

HND - Sound Production/Audio Engineering

Glasgow kelvin college
01.2016 - Jan 2020

Custom

All references are available upon request.

Affiliations

  • I am passionate about going to the gym and physical fitness. I am currently training 5 times a week in resistance training and cardio work. I am working with my own personal coach whilst navigating my fitness journey. Currently I am doing my Level 2 and Level 3 in physical training and instructing ,It is my ambition to eventually become a personal coach once I have successfully completed the course. Other interests include playing the guitar and keyboard and attending live gigs when I can. I originally trained as a sound engineer, completing an HND in sound production and audio engineering.

References

References available upon request.

Timeline

Phone Representative

Thomas Bradley & Co
06.2023 - 10.2024

Sales Assistant

Sports Direct
12.2021 - 12.2021

Cook

KFC Euro Garages
04.2021 - 05.2023

Decontamination Operative

06.2020 - 06.2020

Sales Assistant

Morrison's
12.2019 - 12.2019

NQ - Audio Visual Design

Glasgow kelvin college
01.2016 - Jan 2020

HND - Sound Production/Audio Engineering

Glasgow kelvin college
01.2016 - Jan 2020

Nat 4 - English, Maths, Chemistry, Art & Design, Music, Technical/Woodwork

Calderglen High School
01.2011 - Jan 2016

Night Manager

Manor View Hotels
- 03.2025

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Jack Duffy