Jack Byrne
Brighton And Hove,Sussex
Summary
Organised and dependable Account/Success Manager with almost 3 years of experience in Account management and 7 years experience in sales. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work history
Key Accounts Manager
Goodlord
London, City of London
08.2021 - Current
- Manages a portfolio worth £3,000,000 consisting of the companies most valuable customers
- Increased customer transaction prices by 45%
- Analysis of customer data to identify opportunity for account growth, increase customer ARR and improve processes.
- Works with cross-functional teams to resolve customer issues and implement new solutions.
- Collaborates with marketing, product, and support teams to improve product releases.
- Holds regular meetings and has a proactive approach to contacting customers.
- Generates quarterly reports and insights to track key performance metrics and make data-driven decisions.
- Trained and mentored the wider success team to improve delivery of commercials and consultative selling. This has involved 1 to 1 and team training, aswell as delivering workshops.
- Regularly over exceeds targets achieving 110% and 125% in the last two quarters.
Business Development Manager
Vaboo
London, City of London
09.2020 - 08.2021
- Developed and executed strategies to attract new business
- Conducted market research to identify potential customers
- Built relationships with key stakeholders and decision-makers in the real estate industry
- Attended industry events to network with prospects
- Collaborated with cross-functional teams to ensure smooth customer on-boarding.
Education
GCSEs -
09/2003 - 06/2007
A-Levels -
09/2007 - 06/2009
Skills
- Pricing structures knowledge
- Sales strategy familiarity
- Campaign development experience
- Problem-solving
- Customer-focused
- Knowledge of Salesforce, Gainsight, Excel
- Team building
- Relationship management
- Data Analysis
Affiliations
- Passionate about football and rugby, having represented Cardiff Blues in rugby and earned a prestigious full sports scholarship for both sports at Monmouth School.
- Beyond the field, Jack is also a versatile musician, proficient in playing the guitar and piano, and composes music in his spare time.
Timeline
Key Accounts Manager - Goodlord
08.2021 - Current
Business Development Manager - Vaboo
09.2020 - 08.2021
Stanwell School - GCSEs,
09/2003 - 06/2007
Haberdashers Monmouth School For Boys - A-Levels,
09/2007 - 06/2009