Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
References
Timeline

Lavinia Shivdasani

Hemel Hempstad ,Hertfordshire

Summary

Experienced business development and growth professional with extensive experience in administration, account management, team management, project management and business skills. Competent Relationship Officer experienced in managing social media output, media relationships and lead generation. Works collaboratively with other colleagues and departments to offer seamless service to customers.

Key Skills

  • Team work
  • Team management
  • Business proposals
  • Client onboarding
  • Business development
  • Administration
  • Leadership
  • Team training
  • Coaching
  • Mentoring


Overview

24
24
years of professional experience
25
25
years of post-secondary education
1
1
Certification

Work history

Client Relationship Manager

HomeSight Opticians
Hertfordshire, Hertfordshire
03.2022 - Current
  • Devised creative strategies for highlighting goods and promoting specific attributes.
  • Built public relations strategies for broadened advertising scope.
  • Interpreted customer needs to provide tailored advice on suitable products and services.
  • Educated customers about company products, services and special offers.
  • Reviewed client files to identify opportunities for cross selling.
  • Led service level agreement reviews to confirm customer satisfaction.
  • Developed targeted advice for decision-makers on how best to reach target consumers and build awareness.
  • Assessed market and competitor activity to remain ahead of trends.
  • Kept records of all contact with clients using CRM system.
  • Evaluated campaign performance to optimise return on investment.
  • Updated customers on service issues and maintained satisfaction through continued communication.
  • Brainstormed ideas with clients and stakeholders to maximise project potential.
  • Conducted customer surveys and recommended ways of improving customer satisfaction.
  • Compiled and reviewed consumer data on patterns and preferences for marketing information.
  • Conducted market research to understand customer base and enhance products.
  • Maintained detailed knowledge of company offerings to recommend appropriate products to clients.
  • Developed holistic advertising strategies to achieve revenue and awareness goals.
  • Coached and mentored teams on best practices to improve customer care.
  • Developed marketing plans to support department strategies.
  • Leveraged market and competitor data to identify market opportunities and gaps.
  • Liaised with marketing teams to identify new audience and business opportunities.
  • Nurtured positive customer relationships to increase satisfaction and loyalty.
  • Communicated client feedback to leadership teams and identified iimprovement possibilities.
  • Kept track of current and potential clients needs to recommend new applicable products and services.
  • Delivered team objectives according to business development strategy.
  • Advised clients on optimum mix of products and distribution channels for greatest success.
  • Promoted new and updated services to increase customer retention.
  • Monitored customer activity to recognise account growth possibilities.
  • Built productive stakeholder relationships to increase engagement with customer activity.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Engaged with stakeholders to build relationships and brand awareness.
  • Wrote reports outlining project progress and results.
  • Oversaw daily operations to achieve high productivity levels.
  • Conducted research and gathered information from multiple sources to present clear results.
  • Increased customer satisfaction by resolving issues.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed plans and strategies to promote continuous improvement.
  • Improved efficiency and productivity by acquiring new skills.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Supported team by demonstrating respect and willingness to help.
  • Delivered services to customer locations within target timeframes.
  • Handled customer complaints, providing appropriate solutions and recommending alternatives.
  • Generated leads through proactive outreach and networking initiatives.
  • Utilised persuasive communication skills to overcome objections and secure sales.
  • Worked in collaboration with sales team to achieve collective targets and goals.
  • Applied conflict management to stressed and concerned customers.
  • Handled in-person, email and mailed correspondence.
  • Maintained detailed records of customer interactions and transactions for efficient follow-up.
  • Initiated outbound calls to prospective customers, presenting product offerings and addressing inquiries.
  • Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
  • Monitored and reported on sales performance, identifying areas for improvement and growth.
  • Updated customer databases with accurate and current information.
  • Offered current, accurate advice on optional solutions for concerns.
  • Assessed customer needs to tailor product recommendations to individual requirements.
  • Obtained feedback from customers to improve service experience.
  • Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
  • Collaborated with internal teams to relay customer feedback for product and service improvements.
  • Cultivated relationships with existing clients, identifying upsell opportunities and maximising sales potential.
  • Listened actively to offer accurate information and best solution to their needs.
  • Maintained excellent client satisfaction by providing in-depth support.
  • Implemented strategies to retain and nurture long-term customer relationships.
  • Responded promptly to customer questions to improve customer loyalty and satisfaction.

Employee Engagement Consultant

Twin Group
London, Greenwich
01.2022 - 06.2024
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Wrote reports outlining project progress and results.
  • Served customers to drive sales and deliver top-quality experiences.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Supported team by demonstrating respect and willingness to help.
  • Handled high volume calls to address customer inquiries and concerns.
  • Developed plans and strategies to promote continuous improvement.
  • Negotiated and approved lucrative prices and contracts, boosting growth.
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.
  • Designed strategies to contribute and enhance seamless workflows across different teams and departments.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Grew annual revenue by 50% with targeted sales and marketing strategy.
  • Drew on understanding of key markets to push development of business strategies.
  • Used multi-source data to determine sales and delivery terms for products and services.
  • Influenced key decision-making and established trust with stakeholders.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
  • Coached team to build client relationships and exceed sales targets.
  • Identified opportunities to drive business growth, diversification and expansion.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
  • Generated leads to bring in new client revenue and improve bottom-line profitability.
  • Contacted and converted potential customers via telephone, email and in-person enquiries.
  • Optimised sales methods to best engage, acquire and retain customers.

Compliance and Quality Officer

Hosts International Ltd
London, City of Westminster
11.2022 - 10.2023
  • Contributed to company-wide consistency between different departments and sites.
  • Developed policies and systems to ensure business successfully achieved objectives.
  • Opened communication channels with other officials to encourage productive dialogue.
  • Offered knowledge of British Council Guidelines when hosting international students in you home guide to guide decision-making.
  • Created legal documents and contracts for official use.
  • Conducted intensive audits and risk assessments to identify and minimise non-compliance.
  • Supported creation of training materials to educate employees on regulations and impact of non-compliance.
  • Recorded and actioned findings of internal investigations in line with proper procedure.
  • Owned various general administrative duties to strict timelines.
  • Liaised with multi-disciplinary staff to collect and process data quickly.
  • Structured legal information to help increase awareness and understanding.
  • Collaborated with multi-disciplinary staff to instill culture-wide culture of accountability and compliance.
  • Investigated cases to reach resolution or conclusion.
  • Escalated areas of concern through appropriate internal or external channels.
  • Observed official policies and procedures to be fully compliant.
  • Coordinated smooth property transfers by organising paperwork and keeping to tight deadlines.
  • Resolved disputes as independent and objective party.
  • Handled official documents to maintain privacy, authenticity and accuracy.
  • Maintained accurate and detailed compliance records.
  • Maintained impartiality when serving as mediator.
  • Provided advice to gracefully handle and de-escalate conflict.
  • Collected and organised internal information to support execution of audits.
  • Responded to time-sensitive queries quickly for fast resolution.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Consistently arrived at work on time and ready to start immediately.

Internal recruiter

Benjamin Stevens Estate Agent
London, Edgware
06.2022 - 11.2022
  • Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
  • Registered new candidates, developing wide-ranging database to meet client recruitment needs.
  • Interviewed, assessed and matched prospective applicants with vacancies at client companies.
  • Developed robust recruitment processes for high-performing operational teams.
  • Provided one-to-one coaching sessions to identify relevant training opportunities.
  • Established positive relationships with prospective candidates through networking and regular communications.
  • Enhanced workplace equality through tactical recruitment and training development.
  • Briefed candidates about responsibilities, salary and job benefits.
  • Coordinated staff performance and productivity assessments.
  • Assessed employee capabilities and development areas to maximise individual potential.
  • Advertised job vacancies through online platforms.
  • Scheduled and conducted interviews, evaluating candidate pool to select top talent.
  • Built positive relationships with recruiters to source external job candidates.
  • Interviewed and hired staff fitting job and team requirements.
  • Informed candidates about interview results and made job offers to successful interviewees.
  • Worked towards exceeding targets agreed on with clients regarding number of candidates placed.
  • Maintained high suitability standards through diligent screening, interview and assessment processes.
  • Increased revenue by upselling and recommending products.
  • Successfully delivered on tasks within tight deadlines.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Improved efficiency and productivity by acquiring new skills.
  • Carried out day-to-day duties accurately and efficiently.
  • Consistently arrived at work on time and ready to start immediately.
  • Served customers to drive sales and deliver top-quality experiences.
  • Handled high volume calls to address customer inquiries and concerns.

Senior project manager

Hosts International Ltd
London, City of Westminster
01.2018 - 12.2021
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Designed and maintained intranet programme page to optimise internal communication.
  • Interviewed and hired top-performing talent.
  • Tracked and communicated project status, timelines and action items from project inception to delivery.
  • Analysed industry trends to identify process improvements and business opportunities.
  • Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
  • As Senior Manager managing a team of 10 individuals across the UK and over 300 host families across my allocated regions to always implement and deliver an excellent level of customer service to all host families and students and reporting to senior level stakeholders and board of directors
  • Upheld quality excellence by monitoring and correcting work, delivering projects on time and to meticulous standards.
  • Led and motivated talented project teams, achieving targets within stipulated deadlines.
  • Designed and implemented training to further develop staff based on business goals.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Generated project cost estimations with outstanding accuracy, guiding effective decision-making.
  • Built relationships with stakeholders through outstanding client management skills.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Reduced downtime with effective scheduling and resourcing.
  • Implemented change management processes to keep project up-to-date and smooth resistance to new concepts.
  • Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
  • Conducted technical and customer meetings, increasing communication and strengthening stakeholder relationships.
  • Delivered projects on time and under budget through strict implementation and cost controls.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Delivered on revenue targets and service KPIs.
  • Represented organisations at seminars, conferences and business events.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Streamlined processes to improve and optimise office operations.
  • Drove client retention through quality project execution.
  • Submitted performance feedback to stakeholders, keeping project teams on track.
  • Delivered exceptional service to clients, maintaining relationships for future business opportunities.
  • Built company reputation by managing and successfully delivering projects.
  • Determined project schedules and kept projects on track using proactive adjustments to workflow.
  • Achieved high client satisfaction through consistent delivery and communication.
  • Planned revenue generation strategies designed for growth.
  • Reduced costs by allocating site resources and subcontractors for strict budget controls.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Drafted procedural statements and guidelines for company-wide use.
  • Improved operations by generating project status reports and identifying issues for corrective action.
  • Developed analytics tools to track project progress and impact.
  • Secured new business opportunities by conducting research and networking.
  • Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
  • Wrote reports outlining project progress and results.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Delivered tailored assistance to customers with disabilities.
  • Conducted research and gathered information from multiple sources to present clear results.
  • Forecasted sales trends to plan team resourcing.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Kept appropriate stock levels to match expected demand.
  • Served customers to drive sales and deliver top-quality experiences.
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Consistently arrived at work on time and ready to start immediately.

Partnerships and Outreach Consultant

The Content Creatives
London, City of London
05.2021 - 06.2021
  • Database Management
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Improved efficiency and productivity by acquiring new skills.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Handled high-volume telesales enquiries within call-time targets.
  • Built rapport with new and existing customers to boost client retention.
  • Communicated with potential and existing customers in-person, over telephone and via webchat.
  • Understood market conditions, responding to fluctuations impacting sales.
  • Developing marketing content and supporting the existing staff
  • Consulting on business areas for the company to generate different verticals
  • Contacting new leads for the company via email and database management
  • Adapted sales pitches and presentations to meet bespoke customer requirements.
  • Managed multi-channel advertising campaigns to support sales objectives.
  • Conducted market research to understand customer base and enhance products.
  • Influenced key decision-making and established trust with stakeholders.

Project Manager and Recruitment Manager

Hosts International Ltd
London, City of Westminster
12.2012 - 01.2018
  • Developed clear brand voices to improve marketing image and reputation.
  • Devised annual business plans to grow reach and profit.
  • Planned staff and resources within business budgets for minimised expenditure.
  • Built and nurtured professional relationships with wide range of stakeholders.
  • Led meetings with both client and internal teams to facilitate and drive project completion and provide status updates.
  • Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
  • Updated databases with current client, contract and service agreements.
  • Monitored consumer appetites to market products in line with demand.
  • Closed high-value business deals through persuasive pitches and presentations.
  • Made sure contractual obligations were met ahead of agreed service delivery.
  • Maintained excellent market and trend awareness to meet customer demand.
  • Promoted company values and services at client meetings to solidify value and present winning proposals.
  • Managed workforce planning, compiling information for informed decision-making.
  • Led cross-functional teams in project completion, offering continuous guidance to proactively mitigate delays.
  • Implemented and maintained systems for successful planning and project management.
  • Used project management tools and techniques for positive, successful outcomes.
  • Drafted accurate monthly management reports to illustrate project timelines and progress.
  • Organised travel accommodations for clients with air or train transport and overnight bookings.
  • Built productive client networks to maximise sales and marketing possibilities.
  • Delivered on projects' key objectives with agreed budgets, timelines and standards.
  • Implemented organisational policies for smooth service delivery.
  • Delivered products and services in line with agreed arrangements and contracts.
  • Evaluated client requirements, building strategy to manage and achieve milestones and quality KPIs.
  • Acted as single point of contact for stakeholders.
  • Mentored employees to maximise development potential.
  • Managed contract negotiations between clients, seeking mutually beneficial outcomes.
  • Established and nurtured key business contacts to maximise client exposure.
  • Notified finance and billing teams of milestone completions to support accurate and timely client invoicing.
  • Developed and maintained project timescales, providing contingency planning to support timely completion.
  • Prepared and managed project plans from end to end, meeting required milestones.
  • Negotiated contract terms for maximised client benefit and profit.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Stayed current on processes and procedures to offer relevant assistance.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Served customers to drive sales and deliver top-quality experiences.
  • Supported team by demonstrating respect and willingness to help.
  • Nurtured strong and trusting rapport across all enterprise levels to drive progress.
  • Analysed skill gaps within teams, identifying areas for improvement and tailoring training initiatives accordingly.
  • Collaborated with department heads to assess training needs and customise programs to address specific requirements.
  • Reported on training program needs and challenges, collaborating with management to address improvements.
  • Developed soft skills by providing training in time-management, problem-solving, and effective communication.
  • Boosted employee performance, developing plans to facilitate cross-training between departments and roles.
  • Engaged professionals in industry-specific knowledge, techniques and methodologies.
  • Developed individual learning plans for continued training.
  • Championed goal setting and instilled culture of ongoing professional development to motivate workforce.
  • Identified key learning needs within workforce and tailored training programs to address specific skill gaps.
  • Reduced employee training time with innovative new programme structures and instructional tools.
  • Liaised with trainees to answer questions, resolve issues and escalate special circumstances to management.
  • Produced training and supportive materials tailored to organisational needs.
  • Created training needs assessments to identify skills and knowledge gaps.
  • Worked with HR to evaluate training requirements and schedule onboarding sessions for new hires.
  • Supported managers in developing team members through career pathing.
  • Aligned training programmes with corporate objectives, meeting established metrics to drive growth.
  • Identified training needs by evaluating job positions and consulting with business managers.
  • Cultivated inclusive and engaging learning environment to deliver comprehensive training programmes.
  • Guided managers on career pathing strategies to link individual goals with organisational objectives.
  • Planned training schedules, prepared materials and booked necessary rooms and facilities.

Global Agent Network Manager

Millennium City Academy
London, City of Westminster
01.2000 - 10.2013
  • Developing and maintaining positive relationships with international clients and students and welcoming them to the college through the coordination of induction days
  • Identifying and maximizing opportunities to generate new business. Ensuring the smooth operations of the educational department with full accountability for all aspects of the business.
  • Managing the strategic planning process across the company with overall accountability for key strategic projects ensuring smooth operations with the Director/CEO by planning and directing all administrative, financial and operational activities and collaborate with the executive team, provide strategic, timely advice and guidance to the Director/CEO to ensure success in the overall management of the companies’ operations
  • Providing comprehensive support and assistance to the Group Director and General Manager in recruitment of staff.
  • As Senior Manager managing a team of 10 individuals across the UK and over 50 Agents worldwide to always implement and deliver an excellent level of customer service to students and reporting to senior level stakeholders and board of directors
  • Supporting the Welfare team with admin and back-office work
  • Delivering high standards of customer service, advising, guiding, and supporting international students during their studies and complaints handling with a friendly and helping attitude
  • Signposted opportunities for further learning and development.
  • Designed learning plans tailored to individual needs.
  • Responded to enquiries from potential applicants regarding courses, entry requirements, and fees via email and telephone.
  • Promoted perseverance and determination as key components of student success.
  • Used illustrative activities to help students explore concepts.
  • Established and cultivated professional working relationships using active listening, organisational and task prioritisation skills.
  • Led streamlined scholarship auditions and managed from initial meeting to course registration.
  • Assisted with planning and organising events to draw potential applicants to campus.
  • Supported colleagues during application periods, visiting days and interviews by handling administrative tasks.
  • Recorded and processed enquiries and applications within stringent timelines.
  • Supported students to identify problems impeding education.
  • Tracked student attendance and performance, intervening early in concerning issues.
  • Contacted prospective students via email and phone calls.
  • Answered incoming telephone calls and emails to clarify admissions policies and processes.
  • Processed applications from potential students following school policies and procedures.
  • Offered counselling to help students deal with academic, personal, or behavioural issues.
  • Personalised instruction and personal mentoring based on individual strengths and abilities.
  • Collaborated with HR professionals and universities to build network and establish professional relationships.
  • Analysed market data to create competitive compensation and benefits packages.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
  • Generated and managed sales activity for small, medium and multi-national accounts.
  • Took ownership of lead pipeline to exceed targets and monitor budget adherence.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Improved lead generation, working collaboratively with marketing to develop enhanced selling tools, collateral and campaigns.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Recommended clients for specific treatment programmes to aid timely recovery.
  • Counselled clients through difficult times using approved and compassionate strategies.
  • Listened to clients' current struggles to signpost relevant support.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • Recruited clients for programmes based on their needs.
  • Assessed clients and documented information for records and analysis.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Developed tailored action plans whilst prioritising pressing concerns.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Conducted market research to better understand key customer segments.
  • Boosted click-through rates with targeted email marketing campaigns.
  • Conducted market research and analysis to identify emerging opportunities and maintain competitive market edge.
  • Supervised all marketing and planning activities to achieve company goals.
  • Forged strategic partnerships to broaden customer base.

Education

Master of Business Administration - Luxury Brand management

Ecole Superieure de Gestion, Paris, London Campus , London
01.2003 - 03.2004

Bachelor of Business Administration - Business Studies

Ecole Superieure de Gestion, Paris, London Campus , London
09.1999 - 12.2022

Digital Marketing Skills - Digital Marketing Skills

Hertfordshire Adult Learning , Hemel Hempstead, Hertfordshire
09.2011 - 11.2011

Understanding the NLP - Neuro Linguistic Programming

Udemy, London
05.2021 - 06.2021

Mental Health WellBeing - Mental Health WellBeing

NHS England, London
10.2021 - 10.2021

Software Engineering Bootcamp - Software Engineering

Aston University, London
01.2022 - 03.2022

NLP Practitioner and NLP Life Coach - Accredited - Life Coach

Transformation Academy and Auspicium, London
02.2024 -

Skills

  • Training and Development
  • Coaching and Mentoring
  • Webinar planning and execution
  • Pricing structures knowledge
  • Market research expertise
  • Background in Business Developement and Sales marketing
  • Inter-departmental collaboration
  • Promotions planning skills
  • Campaign development experience
  • General sales administration
  • Customer retention strategies
  • Sales strategy familiarity
  • Strategic planning
  • Contract renewal management
  • New business development
  • Cross-sell strategies
  • Customer demographics understanding
  • Public relations
  • Communication skills
  • Time management
  • Marketing
  • Social media marketing
  • Team building
  • Customer-focused
  • Problem-solving
  • Knowledge of Coaching
  • Knowledge of NLP
  • CRM
  • Lead management
  • Dispute resolution
  • Training programmes
  • Brand awareness and representation
  • High-value project management
  • Customer retention
  • Customer service
  • Sales administration

Affiliations

  • Nature walks, Meditation, Boating, Staying fit via outdoor sports, Health and fitness enthusiast, Volunteering, Helping people in need, Reading

Certification

Understanding the NLP

NHS England Mental Health training


Languages

English
Proficient (C2)
Hindi
Proficient (C2)

References

References available upon request.

Timeline

Transformation Academy and Auspicium - NLP Practitioner and NLP Life Coach - Accredited , Life Coach
02.2024 -
Compliance and Quality Officer - Hosts International Ltd
11.2022 - 10.2023
Internal recruiter - Benjamin Stevens Estate Agent
06.2022 - 11.2022
Client Relationship Manager - HomeSight Opticians
03.2022 - Current
Employee Engagement Consultant - Twin Group
01.2022 - 06.2024
Aston University - Software Engineering Bootcamp, Software Engineering
01.2022 - 03.2022
NHS England - Mental Health WellBeing, Mental Health WellBeing
10.2021 - 10.2021
Partnerships and Outreach Consultant - The Content Creatives
05.2021 - 06.2021
Udemy - Understanding the NLP, Neuro Linguistic Programming
05.2021 - 06.2021
Senior project manager - Hosts International Ltd
01.2018 - 12.2021
Project Manager and Recruitment Manager - Hosts International Ltd
12.2012 - 01.2018
Hertfordshire Adult Learning - Digital Marketing Skills, Digital Marketing Skills
09.2011 - 11.2011
Ecole Superieure de Gestion, Paris, London Campus - Master of Business Administration, Luxury Brand management
01.2003 - 03.2004
Global Agent Network Manager - Millennium City Academy
01.2000 - 10.2013
Ecole Superieure de Gestion, Paris, London Campus - Bachelor of Business Administration, Business Studies
09.1999 - 12.2022

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Lavinia Shivdasani