Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
2
2
years of professional experience
Work history
Personal shopper
Tesco
Bury St Edmunds, Suffolk
11.2021 - Current
Established customer budgets, style and requirements before conducting personal shopping appointments.
Implemented cross-selling and upselling to increase customer purchase value.
Informed customers about new products and brands to complement shopping needs.
Picked items for customer orders with focus on piece quality.
Tracked substitutions and informed customers of changes.
Worked quickly to pack orders and minimise product damage or shifting.
Recommended alternatives for outdated, expired and out of sock products.