Summary
Overview
Work history
Education
Skills
Timeline
Generic

Alexandra Ana Maria Bucuresteanu

Tamworth,Staffordshire

Summary

Skilled at selecting merchandise according to customer desires. Excellent sales skills with a service-oriented approach. Dedicated to building long-term relationships with loyal customers. Effective at choosing items to fulfil customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with relationship-oriented approach. Hardworking Personal Shopper familiar with picking, packing and pick-up procedures. Results-driven and detail-oriented with an efficient approach. Eager to apply [Number] years' experience in the field to a challenging role with room for advancement. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organisational and time management abilities. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support. Focused [Job Title] with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

Personal shopper

Ocado Group
Dordon, Warwickshire
11.2018 - 02.2024
  • Followed company standards and paid careful attention to customer requests.
  • Worked quickly to pack orders and minimise product damage or shifting.
  • Recommended alternatives for outdated, expired and out of sock products.
  • Provided guidance and advise in choosing ideal products to meet needs of customer.
  • Picked items for customer orders with focus on piece quality.
  • Responded to enquiries and resolved complaints and issues.
  • Reviewed social work plans to continually meet changing service-user requirements.
  • Supervised programme planning, management and delivery to deliver person-centred support.

paking

Food industrial
Redditch, Worcestershire
01.2017 - 01.2018
  • Served customers to drive sales and deliver top-quality experiences.
  • Monitored and updated stock levels and inventory databases.
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Assisted with infection control through social distancing and PPE wearing.
  • Completed daily set up and pack down duties, cash counting and stock replenishing.
  • Actively listened to guests and understood when managing complex food service complaints.
  • Placed orders and processed payments in POS systems, maintaining efficient service operations.
  • Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.

Education

Certificate of Higher Education - economic

Colegiul Tehnic Dimitrie DIma
Romania Bucuresti
09.2012 - 06.2016

Foundation Degree in Science - Health and Care

Cecos college London
Birmingham
02.2024 -

Skills

  • Fashion styling
  • Product knowledge
  • In-depth product research
  • Cross-selling techniques
  • Mobile ordering understanding
  • Customer relations
  • Physical stamina
  • Accurate money handling
  • Online shopping assistance
  • Fast-paced packer
  • Batch picking
  • Self-motivated
  • Team player
  • Labelling and boxing
  • Assembly and production
  • Warehouse environment safety
  • Wrapping and boxing
  • Loading and unloading

Timeline

Foundation Degree in Science - Health and Care

Cecos college London
02.2024 -

Personal shopper

Ocado Group
11.2018 - 02.2024

paking

Food industrial
01.2017 - 01.2018

Certificate of Higher Education - economic

Colegiul Tehnic Dimitrie DIma
09.2012 - 06.2016
Alexandra Ana Maria Bucuresteanu