Summary
Overview
Work history
Education
Skills
Certification
Volunteer Experience
Thriving Through Venture
References
Timeline
Generic
Izabella Harte

Izabella Harte

Swindon,Wiltshire

Summary

Energetic and adaptable professional with strong public speaking skills and a proven ability to engage audiences. Experienced in presenting regularly to diverse clients. Resilient, dependable, and a dedicated team player with a passion for creating memorable moments and maintaining a positive attitude in fast-paced environments.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Customer Engagement Executive

Focus Group
Witney, Oxfordshire
07.2024 - 08.2025
  • Strong communication and interpersonal skills completing at least 5 meetings per week with different clients.
  • Managed 200 accounts, showing strong multitasking skills and the ability to stay organised while keeping up with daily responsibilities.
  • Office Rep for the Central Region organising activities for different branches to encourage engagement and team collaboration.
  • Working with a number of different departments to ensure that problems are resolved in a timely manner.
  • Establishing rapport with clients by demonstrating empathy and understanding.

Customer Assistant

Morrisons
Swindon, Wiltshire
03.2024 - 07.2024
  • Provided excellent customer service to ensure repeat business.
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
  • Money handling responsibilities
  • Worked diligently over extended hours during peak seasons.

Intern

The Harbour Project
Swindon, Wiltshire
01.2024 - 04.2024
  • Leadership: I taught a weekly IT class to refugees and those seeking asylum, and have co-led an International Women's Day celebration for 40+ women in the community.
  • Marketing: Developed in-house marketing materials using Canva to enhance outreach and engagement.
  • Proactive thinking. I wrote reports on the challenges of legal aid for asylum seekers and on the ways to enhance social media platforms.

Receptionist

Premier Inn Hotel
Loughborough, Leicestershire
07.2021 - 11.2021
  • Warmly greeted guests and confirmed booking details.
  • Adapted to various roles, working in both housekeeping and bar areas.
  • Responded to guest inquiries and resolved issues efficiently.

Education

History and Politics BA - History and Politics

Loughborough University
Loughborough, Leicestershire
09.2020 - 07.2023

A-Level Qualifications - Philosophy, History, Politics

Marlborough College
Marlborough, Wiltshire
09.2018 - 07.2020

Skills

  • Customer service
  • Team collaboration
  • Public speaking
  • Rapport building
  • Adaptability
  • Calm under pressure
  • Creative

Certification

Full Drivers Licence

Volunteer Experience

  • The Harbour Project, Charity Trustee. 2024-2025
  • Pet Blood Bank, Project Leader. 2022-2023

Organised, recruited and recorded volunteer visitation via excel spreadsheet. Supported other University charities in the community including funeral catering, cinema flix for the elderly, and a soup kitchen. On a weekly basis, prepared medical packages for vet professionals to use during blood transfusions.

  • Delta Tennis Centre, Tennis Volunteer. 2018.

Assisted children aged 6–8 in developing fundamental tennis skills through training sessions.

Thriving Through Venture

Interviewed migrants from Gambia to Europe. Co-wrote a report using the information gathered from meetings and interviews on Gambian migration. Presented the report to the All Party Parliamentary Group.

References

References available upon request.

Timeline

Customer Engagement Executive

Focus Group
07.2024 - 08.2025

Customer Assistant

Morrisons
03.2024 - 07.2024

Intern

The Harbour Project
01.2024 - 04.2024

Receptionist

Premier Inn Hotel
07.2021 - 11.2021

History and Politics BA - History and Politics

Loughborough University
09.2020 - 07.2023

A-Level Qualifications - Philosophy, History, Politics

Marlborough College
09.2018 - 07.2020

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Izabella Harte