Iwan Thomas

• Cultivated close working relationships with students, teaching staff and parents.
• Partnered with teachers to plan and execute lessons following school curriculum, objectives and philosophies.
• Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
• Tutored students individually and in small groups to reinforce learning concepts from core subjects.
• Established effective classroom routines by providing high-quality practical support to teaching staff.
• Supported many students over the past year to identify problems impeding education.
• Delivered tailored assistance to customers with disabilities.
• Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.

• Adapted to new situations and learned new skills quickly.
• Worked productively with team members to achieve common goals.
• Showed initiative and willingness to take on new challenges.
• Managed time effectively to meet deadlines.
• Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
• Sought feedback actively and used it to improve performance.
• Answered phone calls and emails for management team during busy periods.
• Addressed incoming requests for information, inquiries, and complaints.
• Monitored stock to maintain consistent supply for inventory.

I was a qualified level 2 Lifesaver, with the certificate now expired from the 10th of October, however this certificate can be easily renewed, having been a member of the Pen-Y-Bont surf lifesaving club since 2018. I joined as a 'Nipper' and has experience of various life-saving techniques along with the use of various equipment including defibrillators.

• Patrolled pools, offering ongoing guidance to swimmers for guaranteed safety and security.
• Performed successful pool rescues, remaining calm and effective under pressure.
• Conducted safety drills and simulations to ensure preparedness for emergencies.
• Deescalated situations and behaviours before they got out of hand.
• Trained regularly to maintain excellent fitness levels to meet physical job demands.
• Monitored weather conditions and implemented safety protocols during adverse weather.
• Remained calm under pressure to professionally handle evolving emergency scenarios.
• Attended allocated station to support monitoring of open space.
• Patrolled assigned areas to maintain safe customer environments.
• Observed swimmers attentively, quickly responding to risks and concerns.