Ivona Prodanovic
Oxford,Oxfordshire
Summary
Dynamic and results-driven professional with a strong focus on customer satisfaction and effective project planning. Demonstrates exceptional goal-setting capabilities and time management efficiency, complemented by persuasive communication skills and a teamwork mentality. Proficient in outbound marketing tactics and social media marketing, aiming to leverage these skills to drive successful marketing campaigns.
Offering strong background in hospitality and customer service. Knowledgeable about teamwork, communication, and time management. Quick learner with positive attitude and strong work ethic. Ready to use and develop organisational, problem-solving, and interpersonal skills in the marketing role.
Overview
1
1
year of professional experience
Work history
Catering staff member
Oxford University
Oxford, Oxfordshire
2024.10 - Current
- Communicated effectively with all team members, promoting a harmonious work atmosphere.
- Delivered exceptional service to customers, contributing to repeat business.
- Utilised time management skills to accomplish tasks within stipulated timelines.
- Demonstrated excellent team working skills whilst handling high-pressure situations during busy periods.
- Cleaned dining areas diligently, providing a pleasant eating environment for guests.
- Achieved customer satisfaction by promptly serving food and beverages.
Education
A-Levels - business, sociology and history
The cherwell school
Oxford, Oxfordshire 2024.09 -
Skills
- Goal setting capability
- Customer focus
- Time management efficiency
- Project planning capability
- Outbound marketing tactics
- Social media marketing
- Persuasive communication style
- Polite communication
- Teamwork mentality and practices
Affiliations
- Completed textile GCSE, have interests in art
Accomplishments
Completed the bronze dofe expedition, accomplished 7 years in performing arts Stagecouch,
Languages
Serbian
Upper intermediate
Croatian
Intermediate
Timeline
Catering staff member
Oxford University
2024.10 - Current
A-Levels - business, sociology and history
The cherwell school
2024.09 -