Ivanna Strawbridge
Coleraine,County Londonderry
Summary
I am an accomplished Food and Nutrition student, pursuing the dream of becoming a teacher. I am eager to apply knowledge and gain practical experience. I have experience working in team environments with a reputation for hard work, punctuality and willingness to learn new things. Although, I have no first hand experience in the classroom, I have gained experience working with children through many Committee roles I hold within the Young Farmers' Clubs of Ulster, and throughout school as VP of the Agricultural Society, my role in the school play and being a Prefect.
Overview
3
3
years of professional experience
Work history
Shop assistant
Mace
Macosquin, Causeway Coast and Glens
2023.07 - Current
- Designed visually pleasing in-store displays
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Totalled bills using maths skills and maintained accurate till count.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Received and processed product returns.
- Built rapport with new and existing customers to boost client retention.
- Requested and checked customer IDs at checkout for age-restricted products.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Operated cash registers with accuracy and processed cash and card transactions.
- Tagged products quickly and accurately with price tags and stickers.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Delivered personalised customer service with a smile to promote return custom.
Receptionist
Garvagh Veterinary Clinic
Garvagh, Causeway Coast and Glens
2021.05 - 2023.06
- Managed calendars, strategically scheduling appointments to maximise availability.
- Acted as first point of contact for wide range of personnel.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Maintained accurate and up-to-date records for smooth handovers.
- Answered multiple telephone calls per day, compiling detailed notes and promptly booking appointments after analysing the details of the call
- Cleaned the veterinary surgery to a high standard
- Packed shelves to ensure all medication was stocked, ordered more medication if the practice was running low
- Sold agricultural basics through the farm shop as well as taking payments of bills
Education
GCSEs - English and Maths/Sciences/Optional Studies
Dalriada School
Ballymoney 09/2019 - 06/2021
A-Levels - Food and Nutrition/ Biology/History
Dalriada School
Ballymoney 09/2021 - 06/2023
BSc (Hons) - Food and Nutrition with Placement Year
University of Ulster
Coleraine 09/2023 -
Skills
- Public speaking expert
- Interpersonal skills
- Self-motivated
- Knowledge of the subject
- Organised
- Teamwork
- Problem Solving
- Leadership
Affiliations
- Young Farmers' Clubs of Ulster
- Music- Singing and Piano
- Acting
- Farming
- Cooking
Accomplishments
- Classical Singing- Distinction Grade 8
- Piano- Merit Grade 5
- Musical Honours
- Acting Merit
- Many awards through YFCU- 1st place Group Debating for 6 consecutive years, 1st place Public Speaking, 1st place Home Management, 1st Floral Art, 1st Choir, 2nd Girls' Football
- YFCU Northern Ireland Queen of the Land Representative 2023
- Nominee for Texel Sheep Society Spotlight Award
References
References available upon request.
Timeline
Shop assistant
Mace
2023.07 - Current
Receptionist
Garvagh Veterinary Clinic
2021.05 - 2023.06
GCSEs - English and Maths/Sciences/Optional Studies
Dalriada School
09/2019 - 06/2021
A-Levels - Food and Nutrition/ Biology/History
Dalriada School
09/2021 - 06/2023
BSc (Hons) - Food and Nutrition with Placement Year
University of Ulster
09/2023 -