- Reading
- fitness
- networking
- personal development
- Music and arts
ITOHAN OGBOMO
Swansea,Swansea
Summary
Support Worker with vast hands-on experience in providing compassionate care and support to individuals with diverse needs including mental health and learning disabilities. Strong background in assisting with daily living activities, developing personalised care plans, and fostering positive relationships. Proven track record in crisis management, advocating for clients' rights, and collaborating with multidisciplinary teams to ensure holistic care. Committed to making positive impact on clients' lives by promoting independence and enhancing overall well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Worker
Pro Nursing Healthcare
Swansea
05.2025
- Offered emotional support and companionship to patients with mental health and learning disability issues, reducing feelings of isolation among clients.
- Provided personalised care and support to individuals with diverse needs, enhancing their quality of life in NHS Hospitals
- Tracked and documented client behaviors, activity engagement, skills development and notable incidents.
- Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement.
- Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
- Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
- Developed trusting relationships with service users and advocated on their behalf.
- Monitored client health and well-being, swiftly responding to emergencies and liaising with healthcare providers as necessary.
- De-escalated violent, aggressive and threatening behaviour.
- Implemented strategies to support clients with mental health issues, contributing to their emotional and psychological well-being.
Support Worker
WESTTWELL Services CO. LTD
England , England
01.2025 - 05.2025
- Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being
- Monitored client health and well-being, swiftly responding to emergencies and liaising with healthcare providers as necessary
- Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals
- Assisted clients in taking ownership of financial responsibility and management of personal care
- Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement
- Tracked and documented client behaviours, activity engagement, skills development and notable incidents
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence
- Utilised assistive technology and equipment to support clients' physical needs and improve their access to services
- Implemented strategies to support clients with mental health issues, contributing to their emotional and psychological well-being
- Collaborated with healthcare professionals to coordinate care services, ensuring a holistic approach to client health
Support Worker
Apcare LTD
Benin City, Edo state
04.2023 - 01.2025
- Provided support in social, physical and emotional areas to assist clients with integrating into local community
- Assisted clients in taking ownership of financial responsibility and management of personal care
- Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals
- Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment
- Developed and implemented individual care plans, tailoring services to meet the unique needs of each client
- Facilitated community integration for clients, organising social activities that improved their social skills and confidence
- Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement
- Monitored client health and well-being, swiftly responding to emergencies and liaising with healthcare providers as necessary
- Utilised assistive technology and equipment to support clients' physical needs and improve their access to services
Pharmacy Student
University Of Benin
Benin City , Edo state
04.2021 - 03.2023
- Volunteered at local clinics, providing essential pharmacy services to underserved communities.
- Assisted pharmacists in dispensing medications accurately, adhering to strict regulatory standards.
- Collaborated with health care professionals to monitor and evaluate medicine therapy quality and effectiveness.
- Educated patients on over-the-counter medication options, guiding them towards appropriate choices.
- Implemented safety protocols for medication disposal, reducing environmental impact and promoting public health.
- Informed customers on side effects, correct dosage and proper storage of over-the-counter medicines.
Education
PMVA - Prevention and Management of Violence and Aggression
Dynamics Academy
Cardiff 01-2026
Health Training - NHS Conflict Resolution Equality, Diversity and Human Rights Fire Safety Health, Safety and Welfare
Health Online Training
PMVA - PMVA Training
Harvey Training Academy
Bristol , Bristol 2025
Master of Science - Public Health
University of South Wales
Pontypridd01-2026
Bachelor of Science - Pharmacy
University of Benin
Benin01-2023
GCSEs - Secondary School Leaving Certificate
University Of Benin Teaching Hospital Staff School
Benin01-2014
Skills
- Therapeutic care
- Organization skills
- Mental health support abilities
- Learning disability support abilities
- Health checks
- Daily living assistance
- Care plan development
- Personal care assistance
- Advocacy
- Client behaviour management
- Activities of Daily Living
- Crisis intervention strategies
- Health and safety procedures
- Risk assessment application
- Mental health support
Certification
- Prevention and Management of Violence and Agression (PMVA)
- NHS Conflict Resolution
- Equality, Diversity and Human Rights
- Fire Safety
- Health, Safety and Welfare incl. COSHH & RIDDOR Infection Prevention and Control - Levels 1 & 2 Information Governance / Caldicott Principles / GDPR Moving and Handling - Level 2
- BLS / Resuscitation (UK Resuscitation Council)
- - incl. Adult/Paediatric & Safe use of AED's Safeguarding Adults - Levels 1 & 2
- Safeguarding Children - Levels 1 & 2
- Preventing Radicalisation
- First Aid Awareness & Anaphylaxis
- Food Hygiene
- Complaints
- Countering Fraud, Bribery & Corruption in the NHS Lone Working
- Violence and Aggression
- National Early Warning Score (NEWS)2
- Medicines Management and Administration Person-centred Care
- Dementia Awareness
- Mental Capacity Act 2005 - incl. DoLS
- Mental Health Act 2007
- Mental Health Awareness
- Learning Disability Awareness
- Autism Awareness
- Epilepsy Awareness
- Dysphagia Care
- Falls Prevention Awareness
References
Available On Request
Hobbies and Interests
- Reading
- Building connections and relationships
- Exercising
Interests
Timeline
Support Worker
Pro Nursing Healthcare
05.2025
Support Worker
WESTTWELL Services CO. LTD
01.2025 - 05.2025
Support Worker
Apcare LTD
04.2023 - 01.2025
Pharmacy Student
University Of Benin
04.2021 - 03.2023
PMVA - Prevention and Management of Violence and Aggression
Dynamics Academy
Health Training - NHS Conflict Resolution Equality, Diversity and Human Rights Fire Safety Health, Safety and Welfare
Health Online Training
PMVA - PMVA Training
Harvey Training Academy
Master of Science - Public Health
University of South Wales
Bachelor of Science - Pharmacy
University of Benin
GCSEs - Secondary School Leaving Certificate
University Of Benin Teaching Hospital Staff School