Summary
Overview
Work history
Education
Skills
Timeline
Teacher
Isobel Mulholland

Isobel Mulholland

Carluke,South Lanarkshire

Summary

Bar Supervisor with strong track record of success due to being resourceful and hardworking with excellent attention to detail and visual presentation. I possess remarkable multi-tasking and listening abilities and I'm eager to take on new challenges in growing operation.

Overview

4
4
years of professional experience

Work history

Head Bartender

Tingle Bar
02.2023 - 07.2023
  • Maximized employee morale and corrected performance issues according to established standards
  • Memorized the variety of cocktails on the menu to ensure efficiency and allow me to help trainees if necessary
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Waitress

Barnhill Farm
05.2022 - 12.2022
  • Effective time management and multitasking to manage demands of taking orders, payment and serving items
  • Stocktaking and identifying purchasing trends
  • Maintaining good rapport with customers to ensure pleasant experience
  • Conforming with health and safety guidance, including end of day clean downs
  • Ad-hoc flexibility to work in other areas of farm shop including outdoor play / Santa's grotto / farm trail
  • Remaining familiar with delicatessen products including allergen status

Assistant

Inclusive Countryside Access
08.2020 - 03.2022
  • Assisted the head of the charity with the organisation and operation of the accessible days out that they offer, this involved:
  • Supporting the head of the organisation with diary management and route planning
  • Liaising with service users, carers and attending family members to establish individual needs
  • Maintaining clear lines of communication between charity employees and service users
  • Maintaining the social media presence of the charity by sharing posts to Instagram and Facebook
  • Assisting with care of the service animals throughout the day

Waitress

The Sands Café
04.2019 - 09.2019
  • Ensuring a high standard of service during peak tourist season
  • Responding to customer requests in a timely fashion
  • Serving hot and cold food and drinks
  • Maintaining clean premises at all times


Education

Ullswater Community College, Hyndland Secondary School
2020

Skills

    Balancing the till

    Employee training

    Marketing and sales experience

    Organisational ability

    Outstanding customer service

    Strong communication skills

    Problem solving

    Bar cleaning and maintenance

    Beer, wine and cocktail service

Timeline

Head Bartender

Tingle Bar
02.2023 - 07.2023

Waitress

Barnhill Farm
05.2022 - 12.2022

Assistant

Inclusive Countryside Access
08.2020 - 03.2022

Waitress

The Sands Café
04.2019 - 09.2019

Ullswater Community College, Hyndland Secondary School

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Isobel Mulholland