ADRIANA THACI
Huddersfield,Kirklees
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Skilled bar management professional able to improve team performance and grow bar sales through top management skills and business acumen. Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
6
6
years of professional experience
Work history
Marketing & Operations Assistant
Yasas Greek Street Food
Huddersfield, Kirklees
2025.12 - Current
- Coordinated successful product launches to increase brand visibility.
- Facilitated interdepartmental communication, ensuring smooth operations.
- Managed customer databases for targeted email marketing campaigns.
- Collaborated with external agencies for production of high-quality promotional materials.
- Synchronized multi-channel promotional campaigns across different platforms, improving outreach effectiveness.
- Assisted in budget management to avoid overspending on campaigns without compromising results.
- Monitored industry trends to stay ahead of competition.
- Created engaging content for successful brand promotion.
- Enhanced customer engagement with targeted social media campaigns.
Sales assistant
Primark
Huddersfield , West yorkshire
2023.05 - 2025.11
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Received and processed product returns.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Worked energetically to maintain efficient operations during peak trading hours.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Updated product labelling and pricing to reflect discounts and offers.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Store Assistant
ALDI Stores Limited ("The Company")
Huddersfield, West Yorkishire
2022.08 - 2023.05
- Set up Point of Sale and window displays to boost sales.
- Promptly identified and retrieved items in stock room to maximise sales opportunities.
- Completed store opening and closing, shop floor cleaning and till reconciliations.
- Maintained spotless store presentation through regular cleaning, organising and tidying.
- Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Practised safe and secure stock handling methods, reducing product damage and loss.
- Improved queueing systems and POS till point efficiency, successfully reducing customer waiting times.
- Ensured excellent product availability, monitoring stock levels and identifying replenishment and reordering requirements.
- Expertly handled returns and exchanges, recommending alternative items to reduce store losses.
CASHIER AND SHOP FLOOR ASSISTANT
B&M BARGAINS
Huddersfield , West yorkishire
2021.09 - 2022.08
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Reduced customer wait times through optimised checkout processes.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Handled diverse customer queries, providing accurate store, product and service information.
- Completed opening and closing procedures each day.
- Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
- Delivered outstanding customer care with proactive sales and listening skills.
- Recorded daily transaction information using POS systems, enabling stock success monitoring.
- Bagged, boxed and wrapped goods with care to maintain quality and presentation.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Improved processes to support team target achievement.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Checked notes with money checking pens and examined coins carefully to spot and refuse counterfeit currency.
- Prepared and submitted end-of-shift reports using [Software].
- Ensured immaculately tidy retail areas through regular cleaning, delivering optimal first impressions.
- Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
- Maintained, organised and cleaned customer areas, efficiently completing daily recovery checklists.
- Educated customers on promotions, offers and special events to enhance product sales.
- Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
Assistant, General Worker
SMART PROPERTIES
2020.09 - 2021.06
- Carry out any other reasonable duties in line,assist in the smooth running of the business.
- Customer Service.
Education
Certificate of Higher Education -
Apolytyrion, 7th School
Patras , GreeceAnalytics Mathematics, Digital Business
University of Salford
Skills
- Marketing and sales experience
- Allergy awareness
- Health and Safety awareness
- Guest rapport
- Enthusiastic communicator
- Opening and closing procedures
- Food presentation
- Front-of-house procedures
- Quality checking
- Food service
- Balancing the till
- Verbal communication
- Food hygiene
- Menu knowledge
- Barista experience
Languages
Greek
Native
Albanian
Fluent
Timeline
Marketing & Operations Assistant
Yasas Greek Street Food
2025.12 - Current
Sales assistant
Primark
2023.05 - 2025.11
Store Assistant
ALDI Stores Limited ("The Company")
2022.08 - 2023.05
CASHIER AND SHOP FLOOR ASSISTANT
B&M BARGAINS
2021.09 - 2022.08
Assistant, General Worker
SMART PROPERTIES
2020.09 - 2021.06
Certificate of Higher Education -
Apolytyrion, 7th School
Analytics Mathematics, Digital Business
University of Salford