Isobel Moulding
Leicester
Summary
Dynamic and adaptable professional with strong interpersonal and communication skills, complemented by exceptional organisational and time management abilities. Demonstrates critical thinking and problem-solving expertise, with proven proficiency in data analysis and handling. Adept at both team collaboration and independent work, showcasing resilience and empathy in diverse environments. Skilled in report writing and Microsoft Office, aiming to leverage these competencies towards impactful contributions in future roles. Available to engage in new opportunities immediately.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work history
Witness Care Officer
Leicestershire Police
Leicester
2025.06 - 2025.11
- Provided crucial support to victims and witnesses, acting as primary contact to promote empowerment throughout court experience.
- Evaluated ongoing support needs and coordinated with victim service providers to enhance service user confidence in Criminal Justice System.
- Facilitated communication between police officers and criminal justice agencies, strengthening collaboration and fostering robust working relationships.
- Managed diverse caseload independently while collaborating with team to enhance service delivery.
- Utilised relevant computer systems to maintain accurate records and comply with data protection standards.
- Ensured compliance with time constraints and quality standards.
Assistant Psychologist
Nottinghamshire NHS Foundation Trust
Leicester
2023.10 - 2025.06
- Supported service users with mental health and personality difficulties.
- Provided psychological advice, risk-assessment, and intervention in individual and group sessions.
- Collaborated with service users to develop comprehensive reports and formulations contributing to their treatment and progress tracking.
- Enhanced therapeutic rapport by building trust and empathy with diverse range of clients and professionals.
- Used trauma-informed modalities to facilitate patient trust and engagement.
- Assisted in program development and execution.
- Conducted clinically related administration, audits, and data analysis to inform service improvements and clinical practice.
- Collaborated effectively within multi-disciplinary team to provide holistic care.
- Participated in team meetings, facilitating improved communication between healthcare professionals.
- Supported development and implementation of individualised treatment plans aligned with service-user goals.
- Provided crisis intervention during high-stress situations ensuring safety and well-being of all involved parties.
- Improved patient understanding by explaining psychological concepts in simple terms.
- Adapted practice to individual circumstances and cultural and social differences.
- Safeguarded client privacy with stringent adherence to data security policies.
Health Care Support Worker
Nottinghamshire NHS Foundation Trust
Leicester
2021.07 - 2025.06
- Supported patients in their daily needs related to treatment, ensuring their comfort and well-being.
- Monitored patients under various observation levels, performing physical assessments as required.
- Documented patient observations accurately for healthcare team's reference.
- Completed audits and clinical administrative tasks.
- Engaged with patients to provide mental health support and assisted in de-escalation situations.
- Collaborated with diverse multi-disciplinary teams to enhance patient care and treatment outcomes.
- Communicated sensitively with patients whilst respecting privacy and dignity at all times.
- Attended mandatory training courses on regular basis to keep skills updated.
- Enabled better understanding between healthcare team members by acting as liaison between them.
- Facilitated social activities for patients, boosting morale and wellbeing.
- Maintained strict confidentiality of information regarding patients.
- Maintained optimal safety standards throughout service-user environments, prioritising risk-reduction, health and hygiene.
SEND Learning Support Assistant
Tradewind Recruitment
Leicester
2020.10 - 2021.07
- Assisted teachers with classroom preparation and pupil observations to enhance learning environments.
- Provided 1:1 and group support to pupils exhibiting challenging behaviours, ensuring positive educational experience.
- Actively participated in team discussions and management planning for students, contributing to tailored support strategies.
- Engaged in relevant CPD courses (e.g., Safeguarding) and actively applied these.
Covid 19 School Testing Assistant (Processor)
Tradewind Recruitment
Leicester
2021.03 - 2021.03
- Prepared and maintained clean and safe testing environment for students.
- Distributed tests along with clear instructions to ensure proper administration.
- Processed completed tests and reported outcomes to administrative staff, facilitating effective communication.
- Contributed to track and trace updates, enhancing overall safety protocols in school.
- Increased process speed by identifying and eliminating bottlenecks in workflow.
Customer Assistant
Marks and Spencer (M&S)
Nottingham
2019.11 - 2020.01
- Assisted customers with item selection and purchase processes, ensuring positive shopping experience.
- Operated tills efficiently, managing cash and card transactions, including refunds and exchanges.
- Maintained neat shop floor and replenished stock regularly to enhance product availability.
- Resolved customer complaints and disputes, demonstrating strong problem-solving skills and commitment to service excellence.
Yard Hand
Witham Villa Equestrian Centre
Leicester
2018.06 - 2018.08
- Delivered exceptional care to horses, ensuring their health and well-being.
- Assisted clients, colleagues, and instructors, fostering collaborative environment.
- Supervised Junior Trainees, emphasising adherence to health and safety regulations.
- Contributed to overall upkeep of yard, maintaining safe and welcoming space.
Education
Master of Science - Forensic Psychology
University of Derby
Derby 2022.09 - 2023.08
BSc. (Honours) - Psychology
Nottingham Trent University
Nottingham 2017.09 - 2020.08
A-levels -
Lutterworth College
Leicester 2015.09 - 2017.08
GCSEs -
Lutterworth College
Leicester 2013.09 - 2015.08
Skills
- Interpersonal and communication skills
- Organisational and time management skills
- Critical thinking and problem solving
- Adaptability and resilience
- Empathy
- Team collaboration and independent working
- Conflict resolution
- Report writing
- Microsoft Office proficiency
- Data analysis and handling
Volunteering
- RunThrough Event Staff (April-May 2021)
- Sales Assistant at Cancer Research UK, Leicester (July-September 2019)
- Dance Mentor at Lutterworth College, Leicester (2016-2017)
- Junior Trainee Yard Hand (3 Years)
Affiliations
- Health and Fitness
- Reading
- Horse Riding
- Dance
References
References available upon request.
Timeline
Witness Care Officer
Leicestershire Police
2025.06 - 2025.11
Assistant Psychologist
Nottinghamshire NHS Foundation Trust
2023.10 - 2025.06
Master of Science - Forensic Psychology
University of Derby
2022.09 - 2023.08
Health Care Support Worker
Nottinghamshire NHS Foundation Trust
2021.07 - 2025.06
Covid 19 School Testing Assistant (Processor)
Tradewind Recruitment
2021.03 - 2021.03
SEND Learning Support Assistant
Tradewind Recruitment
2020.10 - 2021.07
Customer Assistant
Marks and Spencer (M&S)
2019.11 - 2020.01
Yard Hand
Witham Villa Equestrian Centre
2018.06 - 2018.08
BSc. (Honours) - Psychology
Nottingham Trent University
2017.09 - 2020.08
A-levels -
Lutterworth College
2015.09 - 2017.08
GCSEs -
Lutterworth College
2013.09 - 2015.08