Joanne Preece
Sandbach,Cheshire
Summary
A motivated and organised professional with expertise in Criminal Justice administration, known for being reliable, trustworthy, and confident when engaging with individuals at all levels. Demonstrates strong IT literacy and possesses a friendly, approachable demeanour complemented by patience and dedication. Ability to prioritise own workload in a fast paced environment. Looking to continue my career in a Legal administration environment.
Overview
38
38
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Victim and Witness Care Officer
Cheshire Police
Crewe, Cheshire East
2005.01 - Current
- Liaised between victims, witnesses, and legal teams for efficient case management.
- Maintained confidentiality of sensitive information to uphold professional ethics standards.
- Adapted quickly to changes in cases or court schedules ensuring minimal disruption for all parties involved.
- Followed up regularly with victims after trials concluded, ensuring continued well-being.
- Provided guidance on available community resources for additional support post-trial period.
- Ensured anonymity of victims and witnesses with meticulous record keeping.
- Referred clients to appropriate therapy services following traumatic experiences.
- Adhered to current standard operating procedures, processes and relevant legislation.
- Recorded assessment results for providing tailored responses to each victim's needs.
- Contacted victims by phone to provide up-to-date and relevant information.
- Maintained confidential case documentation in line with data protection regulations.
- Collaborated with officials to prepare required legal documentation for court proceedings.
Witness Service Manager
Cheshire Victim Support
Winsford, Cheshire
2002.01 - 2005.01
- Led team of volunteers providing assistance to victims and witnesses during court appearances.
- Delivered practical and emotional support to victims and witnesses throughout court process.
- Oversaw workforce recruitment and development processes to guarantee service excellence.
- Coordinated staff development training to enhance service delivery.
- Delegated tasks effectively to maximise team potential and productivity.
Administration Team Leader
Cheshire Magistrates Courts
Crewe, Cheshire East
1999.05 - 2002.01
- Undertook all necessary administrative duties for smooth operation of the office.
- Streamlined administrative tasks by implementing efficient systems and processes.
- Handled confidential documents with utmost care and discretion.
- Led a team of professionals, upheld high standards of quality in administrative tasks.
- Led and guided administrative staff, fostering culture of continuous improvement.
- Supervised administrative work in the court office and set goals for staff.
Administration officer
Crown Prosecution Service
Chester, Cheshire
1991.10 - 1999.05
- Enabled efficient court operations by processing a variety of court documentation, such as advance disclosure, court file preparation and court resulting.
- Improved court efficiency by processing legal paperwork promptly.
- Maximised solicitors' productivity by performing general administrative and secretarial duties.
- Handled sensitive information with utmost confidentiality and professionalism.
- Assisted public with enquiries, providing timely responses to enhance customer satisfaction.
- Organised files for efficient retrieval during hearings.
Shipping clerk
Murray Vernon Limited
Haslington, Cheshire East
1988.04 - 1991.05
- Coordinated shipments for on-time delivery, maintaining high customer satisfaction.
- Processed orders quickly-ensured high levels of customer satisfaction at all times.
- Resolved client queries on shipment timings and delays, ensuring timely information delivery.
- Ensured effective communication by liaising with suppliers and transport companies.
- Executed administrative tasks to improve operational flow and support team efficiency.
Youth Training Scheme
The Wellcome Foundation
Crewe, Cheshire
1987.09 - 1988.04
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
- Provided efficient assistance to office seniors by handling paperwork, filing and photocopying.
- Handled incoming calls professionally, provided information, or transferred calls.
Education
ECDL (European Computer Driving Licence) - Computing
South Cheshire College
Crewe, Cheshire East 2004.09 - 2005.06
RSA - Integrated Business Technology 2 - Computing
South Cheshire College
Crewe 2001.09 - 2002.06
Higher National Diploma in Business and Finance - Business & Finance
South Cheshire College
Crewe, Cheshire East 1993.09 - 1995.06
BTEC National in Business and Finance - Business and Finance
South Cheshire College
Crewe, Cheshire East 1989.09 - 1991.06
BTEC First Award in Business and Finance - Business & Finance
South Cheshire College
Crewe, Cheshire East 1987.09 - 1989.06
O Level/CSE's - School exams
Ruskin County High School
Crewe, Cheshire East 1982.09 - 1987.06
Skills
- Motivated
- Organised
- Criminal justice administration expertise
- Reliable and trustworthy
- Friendly and approachable
- Patience and dedication
- IT Literate
- Confident when dealing with people on all levels
- Leadership/initiative
- Working independently
- Teamwork
Affiliations
- Gym and swimming
Accomplishments
Long service police award.
Certification
ILEX - Insitute of Legal Executives certificates
Timeline
Victim and Witness Care Officer
Cheshire Police
2005.01 - Current
ECDL (European Computer Driving Licence) - Computing
South Cheshire College
2004.09 - 2005.06
Witness Service Manager
Cheshire Victim Support
2002.01 - 2005.01
RSA - Integrated Business Technology 2 - Computing
South Cheshire College
2001.09 - 2002.06
Administration Team Leader
Cheshire Magistrates Courts
1999.05 - 2002.01
Higher National Diploma in Business and Finance - Business & Finance
South Cheshire College
1993.09 - 1995.06
Administration officer
Crown Prosecution Service
1991.10 - 1999.05
BTEC National in Business and Finance - Business and Finance
South Cheshire College
1989.09 - 1991.06
Shipping clerk
Murray Vernon Limited
1988.04 - 1991.05
BTEC First Award in Business and Finance - Business & Finance
South Cheshire College
1987.09 - 1989.06
Youth Training Scheme
The Wellcome Foundation
1987.09 - 1988.04
O Level/CSE's - School exams
Ruskin County High School
1982.09 - 1987.06