Summary
Overview
Work history
Skills
Timeline
Generic

Isobel Grace Mills

Summary

Flexible customer service team member focused resolving customer concerns and enquiries. Skilled at accurately documenting call details, preparing reports and organising documentation. Offers helpful answers and relevant information to retain business.

Overview

12
12
years of professional experience

Work history

Beauty therapist

self employed
Hayling Island
10.2023 - 08.2024

Business Development Executive

NU Projects, Luxury Design & Build
Fulham, UK
09.2021 - 09.2023

Professional Dog Walker

Self employed, mobile
05.2016 - 08.2021

Customer Care Administrator / Customer Care Coordinator

Barratt, David Wilson Homes
Hedge End, UK
10.2015 - 05.2016

Sales Assistant

New look
Waterlooville
12.2014 - 08.2015

Christmas Temp Warehouse Operative

Marks & Spencer's
Fareham
11.2014 - 12.2014

Beauty Assistant

The Pink Studios
Hayling Island & Denmead
02.2014 - 11.2014

Christmas Temp Assistant

Boots
Portsmouth
10.2013 - 01.2014

Salon Technician Assistant

Hair Ott
High Street Cosham
06.2012 - 09.2013

Skills

  • Handling difficult customers
  • Client empathy
  • Empathy and compassionate listening
  • Professional telephone manner
  • Payment Processing
  • Customer experience
  • Telephone etiquette
  • Inbound call handling
  • Customer follow-ups
  • Data entry speed
  • Database management

Timeline

Beauty therapist

self employed
10.2023 - 08.2024

Business Development Executive

NU Projects, Luxury Design & Build
09.2021 - 09.2023

Professional Dog Walker

Self employed, mobile
05.2016 - 08.2021

Customer Care Administrator / Customer Care Coordinator

Barratt, David Wilson Homes
10.2015 - 05.2016

Sales Assistant

New look
12.2014 - 08.2015

Christmas Temp Warehouse Operative

Marks & Spencer's
11.2014 - 12.2014

Beauty Assistant

The Pink Studios
02.2014 - 11.2014

Christmas Temp Assistant

Boots
10.2013 - 01.2014

Salon Technician Assistant

Hair Ott
06.2012 - 09.2013
Isobel Grace Mills