Summary
Overview
Work history
Skills
Timeline
Generic

Isobel Grace Mills

Summary

Flexible customer service team member focused resolving customer concerns and enquiries. Skilled at accurately documenting call details, preparing reports and organising documentation. Offers helpful answers and relevant information to retain business.

Overview

12
12
years of professional experience

Work history

Beauty therapist

self employed
Hayling Island
2023.10 - 2024.08

Business Development Executive

NU Projects, Luxury Design & Build
Fulham, UK
2021.09 - 2023.09

Professional Dog Walker

Self employed, mobile
2016.05 - 2021.08

Customer Care Administrator / Customer Care Coordinator

Barratt, David Wilson Homes
Hedge End, UK
2015.10 - 2016.05

Sales Assistant

New look
Waterlooville
2014.12 - 2015.08

Christmas Temp Warehouse Operative

Marks & Spencer's
Fareham
2014.11 - 2014.12

Beauty Assistant

The Pink Studios
Hayling Island & Denmead
2014.02 - 2014.11

Christmas Temp Assistant

Boots
Portsmouth
2013.10 - 2014.01

Salon Technician Assistant

Hair Ott
High Street Cosham
2012.06 - 2013.09

Skills

  • Handling difficult customers
  • Client empathy
  • Empathy and compassionate listening
  • Professional telephone manner
  • Payment Processing
  • Customer experience
  • Telephone etiquette
  • Inbound call handling
  • Customer follow-ups
  • Data entry speed
  • Database management

Timeline

Beauty therapist

self employed
2023.10 - 2024.08

Business Development Executive

NU Projects, Luxury Design & Build
2021.09 - 2023.09

Professional Dog Walker

Self employed, mobile
2016.05 - 2021.08

Customer Care Administrator / Customer Care Coordinator

Barratt, David Wilson Homes
2015.10 - 2016.05

Sales Assistant

New look
2014.12 - 2015.08

Christmas Temp Warehouse Operative

Marks & Spencer's
2014.11 - 2014.12

Beauty Assistant

The Pink Studios
2014.02 - 2014.11

Christmas Temp Assistant

Boots
2013.10 - 2014.01

Salon Technician Assistant

Hair Ott
2012.06 - 2013.09
Isobel Grace Mills