Isobel Grace Mills
Summary
Flexible customer service team member focused resolving customer concerns and enquiries. Skilled at accurately documenting call details, preparing reports and organising documentation. Offers helpful answers and relevant information to retain business.
Overview
12
12
years of professional experience
Work history
Beauty therapist
self employed
Hayling Island
10.2023 - 08.2024
Business Development Executive
NU Projects, Luxury Design & Build
Fulham, UK
09.2021 - 09.2023
Professional Dog Walker
Self employed, mobile
05.2016 - 08.2021
Customer Care Administrator / Customer Care Coordinator
Barratt, David Wilson Homes
Hedge End, UK
10.2015 - 05.2016
Sales Assistant
New look
Waterlooville
12.2014 - 08.2015
Christmas Temp Warehouse Operative
Marks & Spencer's
Fareham
11.2014 - 12.2014
Beauty Assistant
The Pink Studios
Hayling Island & Denmead
02.2014 - 11.2014
Christmas Temp Assistant
Boots
Portsmouth
10.2013 - 01.2014
Salon Technician Assistant
Hair Ott
High Street Cosham
06.2012 - 09.2013
Skills
- Handling difficult customers
- Client empathy
- Empathy and compassionate listening
- Professional telephone manner
- Payment Processing
- Customer experience
- Telephone etiquette
- Inbound call handling
- Customer follow-ups
- Data entry speed
- Database management
Timeline
Beauty therapist
self employed
10.2023 - 08.2024
Business Development Executive
NU Projects, Luxury Design & Build
09.2021 - 09.2023
Professional Dog Walker
Self employed, mobile
05.2016 - 08.2021
Customer Care Administrator / Customer Care Coordinator
Barratt, David Wilson Homes
10.2015 - 05.2016
Sales Assistant
New look
12.2014 - 08.2015
Christmas Temp Warehouse Operative
Marks & Spencer's
11.2014 - 12.2014
Beauty Assistant
The Pink Studios
02.2014 - 11.2014
Christmas Temp Assistant
Boots
10.2013 - 01.2014
Salon Technician Assistant
Hair Ott
06.2012 - 09.2013