Ismoilkhuja Ansoriddinov
London
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
1
1
year of professional experience
Work History
Hotel Waiter
4C group Canopy by Hilton
London
11.2022 - Current
- Ensured impeccable first impression, greeting every guest with a smile and positive attitude.
- Delivered efficient breakfast, lunch and dinner service at fast-paced fine dining restaurant.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Waiter
Cote group
London
04.2022 - 11.2022
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Education
Bachelor of Science - Computing Systems
Ulster University
London 01.2022 -
Skills
- Barista experience
- Fine dining experience
- Hospitality etiquette
- Accurate order processing
- Product upselling
- Upbeat, outgoing and positive
Languages
English
Fluent
Russian
Fluent
Uzbek
Native
Timeline
Hotel Waiter
4C group Canopy by Hilton
11.2022 - Current
Waiter
Cote group
04.2022 - 11.2022
Bachelor of Science - Computing Systems
Ulster University
01.2022 -
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