Isla Maslen
Winchester,Hampshire
Summary
Looking for part-time work, available any day of the week. Reliable and motivated 19-year-old with experience in hospitality and a strong focus on customer service and teamwork. Comfortable in fast-paced environments and providing helpful, friendly support to clients. Flexible and approachable, with a positive attitude and a willingness to learn. Available for the summer before heading to university, and then available every summer and during Christmas breaks.
Overview
3
3
years of professional experience
Work history
Community Associate
Regus, International Workplace Group
Southampton, Hampshire
2025.08 - 2026.02
- Served as a key point of contact for clients, managing inquiries and account issues via email, ensuring satisfaction with office spaces and contracts, and proactively upselling additional products and services to support client needs and drive business growth.
Waitress
Cadence Clubhouse Winchester
Winchester, Hampshire
2023.08 - 2025.08
- Providing friendly, efficient service in a busy café, handling orders and payments accurately. Staying calm under pressure while maintaining high standards of customer care. Communicating clearly and resolving issues quickly to ensure a smooth customer experience.
Holiday Let Cleaner
Clifton Apartments
Winchester, Hampshire
2023.01 - 2025.08
- Cleaning and preparing holiday properties to a high standard with tight turnaround times. Maintaining strong attention to detail and managed time effectively to ensure a comfortable guest experience.
Education
GCSE and A Level -
Westgate Secondary School/ Peter Symonds College
Winchester, Hampshire 9 2018 - 6 2025
Skills
- High standards of customer service
- Friendly and approachable
- Team player
- Proficient level of French
- Full UK driving licence
- Public speaking award
Timeline
Community Associate
Regus, International Workplace Group
2025.08 - 2026.02
Waitress
Cadence Clubhouse Winchester
2023.08 - 2025.08
Holiday Let Cleaner
Clifton Apartments
2023.01 - 2025.08
GCSE and A Level -
Westgate Secondary School/ Peter Symonds College
9 2018 - 6 2025