Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

ISIAH TRACEY

Woking,Surrey

Summary

Highly skilled professional with extensive expertise in gas safety and appliance maintenance, including CCN1 Core Gas Safety, MET 1/2 Gas Meter Safety, and CKR1 Domestic Gas Cooking Appliances. Demonstrates exceptional practical skills and the ability to work under pressure in high-speed environments while prioritising workloads and meeting deadlines effectively. Committed to professional conduct, compliance with employer’s code of conduct, and maintaining health & safety standards within the work environment. Strong communication and teamwork abilities, including inducting new team members, delegating tasks as necessary, and delivering excellent customer service. Career goals include further enhancing technical skills and contributing to a safe and efficient workplace.

Overview

21
21
years of professional experience
2003
2003
years of post-secondary education
1
1
Certification

Work history

Field engineer

Upfix
06.2025 - Current
  • Diagnosed, repaired and serviced a wide range of white goods appliances including washing machines, dryers, dishwasher and refrigerators.
  • Demonstrates strong troubleshooting skills to quickly identity faults and implement effective solutions
  • Repair leaks, faulty compressors, and temperature issues
  • Managed service calls efficiently, completing repairs in a timely and professional manner
  • Address heating element failures, drum malfunctions and vent blockages

Gas engineer

Smart Appliances
06.2024 - 06.2025
  • Delivered quality workmanship ensuring customer satisfaction and repeat business
  • Diagnosed, repaired and serviced a wide range of white goods appliances including washing machines, dryers, dishwasher and refrigerators.
  • Demonstrates strong troubleshooting skills to quickly identity faults and implement effective solutions
  • Repair leaks, faulty compressors, and temperature issues
    Managed service calls efficiently, completing repairs in a timely and professional manner
  • Address heating element failures, drum malfunctions and vent blockages

Gas engineer

Self Employed
12.2022 - 06.2024

Installation and servicing gas system for residential and domestic customers

Identify and repair fault in gas appliances pipelines and related component

Responding to emergency call out and provide prompt resolution to customer issues

Servicing fault finding and diagnosing boiler issues

Proficient in fault diagnosis and repair of gas boilers, including common issues, such as low water pressure, pilot light problems, heating/ hot water failure and unusual noises

Replace or repair faulty components, ensuring the safe and efficient operation of the boiler after completion of work

Field Engineer

Gaggenau
Milton Keynes
01.2019
  • Installation, repair and maintenance of luxury appliances
  • Issue notice and certificate required by relevant regulation relating to Gas Safe
  • Receive and process new and used parts according to policy
  • Provide customer service
  • Facilitate transactions of company accessories
  • Risk assesses to ensure safety at work
  • Uploading new software to appliances to ensure efficiency

Field Engineer

Phoster FM Ltd
Kidiminister
01.2015
  • Delivered parts and materials throughout South London and surrounding areas
  • Liaised with shop staff and engineers to provide quality logistic service
  • Responsible for loading and unloading vehicles

Valet Parking Driver

Gatwick Airport
Crawley, West Sussex
01.2012
  • Welcomed and assisted airport car park users with their luggage
  • Provided directions and any other user related assistance
  • Ensured all customers using the car parking facility were fully satisfied with the service
  • Monitored the flow of traffic to maximise use of available spaces
  • Driving and parking of company and customer vehicles
  • Interacting with customers in a professional manner
  • Reporting any incidents in a timely fashion

Assistant Manager

VOP Newsagents
London
01.2005
  • Stock and merchandise shop floor; replenishing items as and when necessary
  • Receive and process deliveries
  • Perform shop opening and closing task
  • Provide customer service
  • Facilitate transactions

Education

Six GCSE’s Inc. - Mathematics, English literature and English Language

Battersea Technology College
London

NVQ Level 2 - Information Communication Technology

Lambeth College
Brixton, London

Skills

  • CCN1 Core Gas Safety
  • MET 1/2 Gas Meter Safety
  • LAU1 Laundry Appliances
  • LE11 Leisure/ Miscellaneous
  • CoNGLP1PD LPG Changeover- Permanent Dwellings
  • CKR1 Domestic Gas Cooking Appliances
  • Practical Skills
  • Working under pressure in a high-speed environment
  • Ability to priorities workload
  • Working to deadlines effectively
  • Professional Conduct
  • Working in compliance with employer’s code of conduct
  • Awareness of Gas Safety
  • Health & Safety within the work environment
  • Communication and Teamwork
  • Working as part of a team
  • Inducting new team members
  • Delegating work where necessary
  • Customer service skills
  • Interpersonal skills

Certification

  • 2018-2019 – Gas Utilisation
  • M Power Training Solutions
  • 168-172 Brooker Road, Waltham Abbey, Essex, EN9 1JH
  • 2019 Certificates
  • City & Guilds Level 3 Diploma in Gas utilisation

References

References available upon request.

Timeline

Field engineer

Upfix
06.2025 - Current

Gas engineer

Smart Appliances
06.2024 - 06.2025

Gas engineer

Self Employed
12.2022 - 06.2024

Field Engineer

Gaggenau
01.2019

Field Engineer

Phoster FM Ltd
01.2015

Valet Parking Driver

Gatwick Airport
01.2012

Assistant Manager

VOP Newsagents
01.2005

NVQ Level 2 - Information Communication Technology

Lambeth College

Six GCSE’s Inc. - Mathematics, English literature and English Language

Battersea Technology College
ISIAH TRACEY