Ishrat Jahan
East Ham,Newham
Summary
Dedicated professional specializing in customer service excellence and health and safety compliance. Expertise in cleaning, sanitizing, cash handling, and till maintenance. Strong drawing skills contribute to creativity and attention to detail. Committed to high service standards while seeking career advancement in customer-focused roles.
Overview
4
4
years of professional experience
Work history
Team Member (cashier)
KFC
LONDON
2024.02 - 2026.04
- Provided excellent customer service to enhance business reputation with managed over 150 customers calls per day.
- Maintained high standards of food hygiene, securing customer trust.
- Ensured workplace cleanliness with regular maintenance tasks.
Customer sales assistant
Woodlane Supermarket
Dagenham, Barking and Dagenham
2023.05 - 2023.11
- Built relationships with customers through friendly interaction and assistance.
- Prioritised tasks effectively in fast-paced retail settings.
Teaching assistant
ChildCheer
Dhaka, Bangladesh
2022.04 - 2023.01
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Participated in teacher-parent conferences regarding students' progress or problems.
- Prepared classroom materials to facilitate efficient lessons.
Education
Bachelor of Arts - B.A in English
Stamford University of Bangladesh
DHAKASkills
- Customer service excellence
- Health and safety compliance
- Cleaning and sanitizing
- Cash handling and till maintenance
- Drawing skills
Languages
English
Intermediate
Bengali
Intermediate
Timeline
Team Member (cashier)
KFC
2024.02 - 2026.04
Customer sales assistant
Woodlane Supermarket
2023.05 - 2023.11
Teaching assistant
ChildCheer
2022.04 - 2023.01
Bachelor of Arts - B.A in English
Stamford University of Bangladesh