Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ishrat Choudhury

Chelmsford

Summary

I am a Criminology and Psychology graduate with a 2:1 degree, possessing strong analytical, research, and critical thinking skills. My academic background has deepened my understanding of criminal behaviour, justice systems, and the psychological factors influencing crime. I excel in problem-solving, data interpretation, and effective communication, enabling me to navigate complex issues with precision. Driven by a commitment to meaningful change, I am eager to apply my expertise in a professional setting.

Overview

7
7
years of professional experience
10
10
years of post-secondary education

Work history

Healthcare Assistant

Mid and South Essex, Broomfield Hospital
Chelmsford
01.2023 - 04.2025
  • Delivered high-quality personal care and mobility support to patients in inpatient wards, outpatient departments, and clinical settings
  • Accurately monitored and recorded vital signs, escalating concerns to nursing staff as needed
  • Assisted with clinical procedures and prepared patients for examinations and treatments
  • Maintained a clean, safe, and infection-controlled environment in line with hospital policies
  • Provided emotional support, ensuring patient dignity, privacy, and confidentiality at all times
  • Communicated effectively with multidisciplinary teams and contributed to smooth patient care
  • Actively completed ongoing training and mandatory courses, including manual handling, infection control, and basic life support, to maintain high standards of patient care and safety

Intern

Centre for social justice research and AVID Internship
London
01.2024 - 05.2024
  • Collaborated on a research-based project exploring systemic injustices within UK immigration detention
  • Designed and curated a public-facing exhibition featuring a timeline of key legislation, policies, and lived experiences
  • Conducted qualitative research using case studies, personal testimonies, and historical data
  • Contributed to content development and visual presentation to communicate complex issues clearly
  • Presented the exhibition to an audience of peers, staff, and external stakeholders, promoting awareness and discussion
  • Developed skills in teamwork, public engagement, and social justice advocacy

Customer service Assistant & Supervisor

Sainsburys
Chelmsford
01.2019 - 12.2023
  • Delivered exceptional customer service on checkouts, ensuring a smooth and positive shopping experience.
  • Worked as a Supervisor, managing a team and overseeing checkout operations to maintain efficiency and functionality.
  • Ensured all checkout systems operated effectively, addressing technical issues and operational challenges promptly.
  • Resolved customer inquiries and complaints with professionalism, showcasing strong problem-solving and interpersonal skills.
  • Fostered teamwork and a productive work environment through clear communication, leadership, and task delegation.

Customer service Assistant

Green Chilli
Chelmsford
01.2018 - 12.2019
  • Delivered excellent customer service, ensuring a positive experience for all customers.
  • Answered phone inquiries and efficiently processed orders using EPOS systems.
  • Ensured orders were accurately packed and ready for timely delivery or collection.
  • Managed a fast-paced work environment, demonstrating multitasking and organizational skills.
  • Maintained a friendly and professional demeanor, contributing to customer satisfaction and repeat business.

Education

Bsc - Criminology & Psychology

University of Westminster
01.2021 - 01.2024

A Levels - undefined

Moulsham High School
01.2019 - 01.2021

GCSE - undefined

The Boswells School
01.2013 - 01.2018

Skills

  • Research & Analytical Thinking
  • Communication (Written & Verbal)
  • Teamwork & Collaboration
  • Problem Solving
  • Organisation & Time Management
  • Customer Service Excellence
  • Adaptability & Learning
  • Technical Skills (Microsoft Office, EPOS, Healthcare Monitoring Tools)
  • Critical Thinking
  • Data Interpretation & Reporting
  • CPR certification

Timeline

Intern

Centre for social justice research and AVID Internship
01.2024 - 05.2024

Healthcare Assistant

Mid and South Essex, Broomfield Hospital
01.2023 - 04.2025

Bsc - Criminology & Psychology

University of Westminster
01.2021 - 01.2024

Customer service Assistant & Supervisor

Sainsburys
01.2019 - 12.2023

A Levels - undefined

Moulsham High School
01.2019 - 01.2021

Customer service Assistant

Green Chilli
01.2018 - 12.2019

GCSE - undefined

The Boswells School
01.2013 - 01.2018
Ishrat Choudhury