Ishrat Choudhury
Chelmsford
Summary
I am a Criminology and Psychology graduate with a 2:1 degree, possessing strong analytical, research, and critical thinking skills. My academic background has deepened my understanding of criminal behaviour, justice systems, and the psychological factors influencing crime. I excel in problem-solving, data interpretation, and effective communication, enabling me to navigate complex issues with precision. Driven by a commitment to meaningful change, I am eager to apply my expertise in a professional setting.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work history
Healthcare Assistant
Mid and South Essex, Broomfield Hospital
Chelmsford
2023.01 - 2025.04
- Delivered high-quality personal care and mobility support to patients in inpatient wards, outpatient departments, and clinical settings
- Accurately monitored and recorded vital signs, escalating concerns to nursing staff as needed
- Assisted with clinical procedures and prepared patients for examinations and treatments
- Maintained a clean, safe, and infection-controlled environment in line with hospital policies
- Provided emotional support, ensuring patient dignity, privacy, and confidentiality at all times
- Communicated effectively with multidisciplinary teams and contributed to smooth patient care
- Actively completed ongoing training and mandatory courses, including manual handling, infection control, and basic life support, to maintain high standards of patient care and safety
Intern
Centre for social justice research and AVID Internship
London
2024.01 - 2024.05
- Collaborated on a research-based project exploring systemic injustices within UK immigration detention
- Designed and curated a public-facing exhibition featuring a timeline of key legislation, policies, and lived experiences
- Conducted qualitative research using case studies, personal testimonies, and historical data
- Contributed to content development and visual presentation to communicate complex issues clearly
- Presented the exhibition to an audience of peers, staff, and external stakeholders, promoting awareness and discussion
- Developed skills in teamwork, public engagement, and social justice advocacy
Customer service Assistant & Supervisor
Sainsburys
Chelmsford
2019.01 - 2023.12
- Delivered exceptional customer service on checkouts, ensuring a smooth and positive shopping experience.
- Worked as a Supervisor, managing a team and overseeing checkout operations to maintain efficiency and functionality.
- Ensured all checkout systems operated effectively, addressing technical issues and operational challenges promptly.
- Resolved customer inquiries and complaints with professionalism, showcasing strong problem-solving and interpersonal skills.
- Fostered teamwork and a productive work environment through clear communication, leadership, and task delegation.
Customer service Assistant
Green Chilli
Chelmsford
2018.01 - 2019.12
- Delivered excellent customer service, ensuring a positive experience for all customers.
- Answered phone inquiries and efficiently processed orders using EPOS systems.
- Ensured orders were accurately packed and ready for timely delivery or collection.
- Managed a fast-paced work environment, demonstrating multitasking and organizational skills.
- Maintained a friendly and professional demeanor, contributing to customer satisfaction and repeat business.
Education
Bsc - Criminology & Psychology
University of Westminster
2021.01 - 2024.01
A Levels - undefined
Moulsham High School
2019.01 - 2021.01
GCSE - undefined
The Boswells School
2013.01 - 2018.01
Skills
- Research & Analytical Thinking
- Communication (Written & Verbal)
- Teamwork & Collaboration
- Problem Solving
- Organisation & Time Management
- Customer Service Excellence
- Adaptability & Learning
- Technical Skills (Microsoft Office, EPOS, Healthcare Monitoring Tools)
- Critical Thinking
- Data Interpretation & Reporting
- CPR certification
Timeline
Intern
Centre for social justice research and AVID Internship
2024.01 - 2024.05
Healthcare Assistant
Mid and South Essex, Broomfield Hospital
2023.01 - 2025.04
Bsc - Criminology & Psychology
University of Westminster
2021.01 - 2024.01
Customer service Assistant & Supervisor
Sainsburys
2019.01 - 2023.12
A Levels - undefined
Moulsham High School
2019.01 - 2021.01
Customer service Assistant
Green Chilli
2018.01 - 2019.12
GCSE - undefined
The Boswells School
2013.01 - 2018.01