Isabella Starkey

Within my role as a supervisor I have focused on the management of my team's performance and wellbeing, handling the weekly inventory and daily revenue of the branch as well as continuously building on my own proficiency in customer service. I have massively improved my confidence through my leadership and the training of numerous front of house employees over the years, and through the communication with the back of house team to solve on-shift issues for customers and staff alike. Moreover, the fast-paced and oftentimes high-stress nature of hospitality has strengthened my ability to multitask and manage my time effectively, through the handling of the tickets in our open kitchen, organising bookings and walk-ins on countless busy Saturday nights, all the while overseeing multiple sections of the restaurant and being on-hand to help any staff member who needs assistance.