Isabella Savage
Kidlington,Oxfordshire
Summary
A dedicated and motivated professional with strong communication skills and a consultative sales approach.
Offering strong communication and interpersonal skills, with a knack for understanding customer needs and building relationships. Knowledgeable about sales techniques and strategies, with keen interest in driving results. Ready to use and develop skills in negotiation, customer service, and product knowledge in a legal sales consultant role.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Client Style Advisor
Stella McCartney
Bicester, Oxfordshire
2025.06 - Current
- In my role as Client Stylist, I developed a strong ability to understand clients' tastes, guide them through thoughtful selections, and create moments that feel personal and memorable. I took a consultative sales approach to understand client needs and wants. I worked closely with women navigating major life moments — from body-image challenges and confidence shifts to milestone events such as mothers of the bride or clients attending the BAFTAs and the Grammy's. Utilising luxury fashion and personalised styling to help them feel grounded, empowered, and truly seen. I built lasting relationships through attentive listening, product knowledge, and a calm, confident approach to service. Ensuring clients felt supported, inspired, and eager to return. This led to regular remote sales through consistent client outreach and the trust I had built.
- I obtained the role of Training Ambassador just 6 months into my time at Stella. I trained weekly on best practices across the team, coaching colleagues on delivering exceptional client experiences and maintaining high standards in presentation, communication, and product understanding. I am genuinely passionate about helping others, whether that means empowering teammates or creating meaningful interactions with clients. My focus has always been on building trust, offering considered guidance, and shaping experiences that feel both welcoming and distinctive.
- Fostered strong client relationships through attentive service.
- Evaluated operational performance metrics, analysing KPIs to uncover areas in need of improvement.
- Completed Guest Service Excellence Programme, conducted by Bicester Village's training academy. I opted into this training to further refine my skills in sales in order to achieve higher results. This was particularly focused on conversion and our international clients as well as the whole guest experience journey. This supported me in my internal training I conducted at Stella too.
Sales Associate
The Diamond Lab
Oxford, Oxfordshire
2024.12 - 2025.03
- At The Diamond Lab, I managed the full client journey end-to-end. From educating clients on the brand's mission and ethical approach to understanding their needs and guiding them through bespoke jewellery decisions. Much of the sales process was conducted remotely, where I created personalised experiences by relaying CAD designs, maintaining consistent communication, and shaping a tailored journey alongside in-store consultations. I worked closely with the founders and business developer to deliver meaningful, trust-driven interactions, supporting clients through engagements, wedding rings, gifts, and sensitive situations such as terminally ill clients creating heirlooms. I also trained new staff, produced reports, created invoices, and handled challenges around expectations, product value, and brand alignment with clarity and professionalism. I am personally passionate about jewellery, and it is important to me that I work with genuine care, integrity, and enthusiasm for the craft and the clients I support.
- Established rapport with customers through attentive listening and communication.
- Demonstrated comprehensive knowledge of high-end products for informed recommendations.
- Built strong relationships with customers for repeat business.
Food runner
Soho Farmhouse
Bicester, Oxfordshire
2023.07 - 2023.12
- Demonstrated exceptional multitasking skills whilst prioritising large volumes of orders effectively.
- Kept kitchen areas clean and organised, promoting a safe working environment for staff.
- Helped maintain a positive dining atmosphere, contributing to repeat business from satisfied customers.
- Managed stress effectively during peak hours, maintaining high levels of productivity without compromising on quality service.
- Collaborated closely with staff members to maintain efficient restaurant operations, resulting in increased customer satisfaction.
Legal assistant
SMQ Legal Services
Oxford , Oxfordshire
2022.04 - 2022.04
- Conducted work experience. Formed relationships with Barristers and attended court hearings with them learning about legal processing.
- Conducted Legal research and reviewed documents for clients.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Wrote an article for the firms website on the Human Rights of Prisoners.
Education
Bachelor of Law - Law
Chichester University
Chichester, West Sussex 2023.09 - 2026.06
A-Levels - Philosophy and Ethics, English Literature and History
The Bicester School
Oxford, Oxfordshire 2021.09 - 2023.07
Skills
- Communication skills
- Legal research competence
- Strong client relationships
- Dedicated and motivated
- Perseverance in achieving targets
- Consultative sales approach
- Willingness to learn
REFERNCES
Available upon request
Affiliations
- Investing in fine jewellery
- Reading
- Horse Riding
- Cooking
Timeline
Client Style Advisor
Stella McCartney
2025.06 - Current
Sales Associate
The Diamond Lab
2024.12 - 2025.03
Bachelor of Law - Law
Chichester University
2023.09 - 2026.06
Food runner
Soho Farmhouse
2023.07 - 2023.12
Legal assistant
SMQ Legal Services
2022.04 - 2022.04
A-Levels - Philosophy and Ethics, English Literature and History
The Bicester School
2021.09 - 2023.07