ERNEST KYEI-BAFFOUR
Peterborough,Cambridgeshire
Summary
A talented support worker is focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial, and social skills, helping clients integrate into the community and live more robust lives. Creative and empathetic assistant with about 1 and a half years of experience building community and developing social skills through incremental therapeutic techniques.
A compassionate healthcare assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring, and dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.
Knowledgeable systems administrator with expert technical knowledge, attention to detail and planning abilities. Diligent about following through on issues and resolving concerns for optimum system operations.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Support Worker
Aviteus Healthcare (Agency Staff)
10.2022 - Current
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Led group activity programmes to support independence and encourage community inclusion.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
- Provided support in social, physical and emotional areas to assist clients with integration into local community.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
Night Care Assistant
Field House Residential Home (Ronald Mills Worker)
Fleet Hargate, Holbeech, Lincolnshire
09.2023 - 12.2023
- Delivered personalised care and support in line with individual care plans.
- Completed care plan documentation to chart progress and improve resident health outcomes.
- Submitted reports to manager regarding status of client.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Monitored client health conditions and reported immediate issues to manager.
- Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Monitored and reported nighttime behaviour patterns in care plans and handover notes.
- Provided quality companionship to residents with dementia experiencing sleeping difficulties.
Healthcare Assistant
Velorious Care Ltd (Agency Staff)
06.2023 - 12.2023
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Safely and securely transported patients using hoists and wheelchairs.
- Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Monitored client health conditions and reported immediate issues to manager.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
School's System Administrator/ IT Coordinator
Osei Tutu Senior High School
Akropong, Ashanti, Ghana
09.2016 - 08.2022
- I managed the school's database (Unilynq SIS), which included assigning teachers with login credentials, assigning teachers to their respective classes on the system, preparing and printing timetables for teachers and students, enrolling both teachers and students in the system, preparing and printing student reports, and publishing students reports online for parents and guardians
- I also managed the computer lab.
- Implemented software and hardware upgrades to boost system speed.
- Requisitioned hardware and software to meet changing organisational needs.
- Communicated effectively with stakeholders, offering technical guidance and support for implementations.
- Led training sessions for team proficiency in system management and troubleshooting.
- Showcased strong analytical and problem-solving skills, addressing complex technical issues efficiently.
- Worked with vendors to evaluate and integrate new hardware and software solutions.
ICT teacher
Osei Tutu Senior High School
Akropong, Ashanti, Ghana
09.2016 - 08.2022
- Marked student work thoroughly in line with school policy.
- Accommodated students with additional learning needs by differentiating lesson delivery and objectives as appropriate.
- Kept detailed records of student progress and completed reports to parents and carers.
- Met with both students and parents to report progress and address learning challenges.
- Facilitated cross-departmental opportunities by collaborating with colleagues to develop new learning projects.
- Developed and maintained positive rapport with annual cohort of students.
- Conducted standardised assessments to evaluate student needs and skill levels.
- Planned home learning and other out-of-class activities to consolidate and extend student knowledge.
- Set goals to challenge students of all backgrounds and abilities.
- Provided safe and enriching learning environment to help students develop computer technology skills.
- Integrated cutting-edge technology to maximise relevancy to students.
- Guided students to reflect on own progress and emerging needs.
Education
BSc - Information Technology Education
University of Education
Winneba, Ghana 08.2012 - 07.2016
Teacher Certificate 'A' - Basic Education
Enchi Training College
Enchi, Ghana 08.2002 - 06.2005
Skills
- Care plan development
- Life skills development
- Documentation expertise
- Safeguarding policies
- Personal care
- Activities of Daily Living
- Intervention techniques
- Elderly care expertise
- Hoist operation
- Dementia care
- Moving and handling
- Infection prevention and control
- Data confidentiality
- Team player
- Data collection and analysis
- Reporting and documentation
- User Support
- System upgrades
- Program installations
Additional Information
The Direct Training Academy
CSTF (All In One) Mandatory Training
REFERENCES
Available on request
Timeline
Night Care Assistant
Field House Residential Home (Ronald Mills Worker)
09.2023 - 12.2023
Healthcare Assistant
Velorious Care Ltd (Agency Staff)
06.2023 - 12.2023
Support Worker
Aviteus Healthcare (Agency Staff)
10.2022 - Current
School's System Administrator/ IT Coordinator
Osei Tutu Senior High School
09.2016 - 08.2022
ICT teacher
Osei Tutu Senior High School
09.2016 - 08.2022
BSc - Information Technology Education
University of Education
08.2012 - 07.2016
Teacher Certificate 'A' - Basic Education
Enchi Training College
08.2002 - 06.2005
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