Isabel Mobius
Gosport,Hampshire
Summary
I am a dedicated worker with a strong foundation in customer service excellence and interpersonal communication, complemented by a comprehensive understanding of food hygiene practices and health and safety awareness. I demonstrate resilience in fast-paced environments, excelling in teamwork and proactive initiative. I am skilled in till operation and waiting tables, with a commitment to maintaining high standards of food safety. I aspire to use these skills in a dynamic setting that values self-motivation and exceptional interpersonal skills.
Overview
2
2
years of professional experience
Work History
Cafe worker
Cafe @ 05
Lee-on-the-Solent, Hampshire
06.2023 - Current
- Created inviting atmosphere through warm customer greetings and rapport-building
- Strategically up-sold cakes, food and dog safe products to customers to help increase additional sales.
- Dealt with customer queries and complaints, ensuring high level of customer satisfaction.
- Confidently handled card and cash payments, keeping cash the till accurate.
- Implemented hygiene standards strictly whilst working on food preparation tasks.
- Accurately processed customer orders and provided allergy advice and menu recommendations when required.
- Maintained clean and orderly front-of-house area.
- Promoted daily specials to increase sales.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
Education
GCSEs -
Fareham Academy
Fareham, Hampshire 09.2020 - 07.2024
Animal Care – Level 2 Technical Certificate - Animal Management
Sparsholt College
Winchester, Hampshire 09.2024 -
Skills
- Health and safety awareness
- Interpersonal communication
- Food hygiene practices
- Waiting tables
- Customer service excellence
- Teamwork
- Exceptional interpersonal skills
- Resilience in fast-paced environments
- Food safety understanding
- Till operation
- Proactive initiative
- Self-motivation
Affiliations
- Volunteer at Girl Guiding UK
- I was a Girl Guide and attended many camps and learnt valuable new skills.
- I am a dedicated gym/fitness enthusiast who attends around 5 times a week. I enjoy challenging myself to achieve new goals and seeing my personal development.
Accomplishments
Duke of Edinburgh Award
I have achieved my Bronze and Silver DofE and I am looking forward to completing my Gold Award in the future. This is a huge personal achievement that I have worked hard towards. It challenges me to push myself to new levels and finding new strengths within. The physical and mental challenges they provide give me transferable skills into the my own life and the work place.
Timeline
Animal Care – Level 2 Technical Certificate - Animal Management
Sparsholt College
09.2024 -
Cafe worker
Cafe @ 05
06.2023 - Current
GCSEs -
Fareham Academy
09.2020 - 07.2024
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