Isabel Dodds
Caterham ,Surrey
Summary
Driven individual
Overview
3
3
years of professional experience
1
1
Certification
Work History
Independent travel agent
Inteletravel
Caterham, Surrey
09.2024 - Current
- Enhanced customer satisfaction by providing exceptional travel advice and suggestions.
- Established strong supplier relationships to secure competitive travel packages.
- Secured repeat business with excellent customer service skills.
- Managed complex itineraries for multi-destination trips, ensuring client satisfaction.
- Built productive relationships with agents and industry representatives through effective communication and networking.
- Secured new business opportunities by conducting research and networking.
- Attended and hosted networking events, establishing solid relationships with other business professionals.
- Built self-management skills and discipline for building business along side a degree
Store assistant
Aldi
Coulsdon, Croydon
07.2022 - 09.2023
- Enhanced customer service by responding promptly to queries.
- Processed transactions swiftly to reduce customer waiting time.
- Assisted customers, resulting in a positive shopping experience.
- Handled complaints efficiently, ensuring customer satisfaction.
- Brainstormed strategies to encourage successful teamwork.
- Coordinated with team members for smooth store operation.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Exhibited excellent teamwork and a strong work ethic by promoting camaraderie.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
Receptionist assistant
Matchpoint Tennis Club & Lifeline Gym
Hurst green , Oxted
10.2021 - 01.2022
- Streamlined office procedures by enhancing reception area efficiency.
- Welcomed visitors with warm and professional manner.
- Managed all incoming phone calls and emails for efficient communication.
- Dealt with enquiries promptly for customer satisfaction.
- Executed daily operational tasks, improving overall store efficiency.
- Key holder responsibilities.
- Developed problem-solving strategies for when working alone.
Education
Bachelor's degree - Law with Criminology
University of Portsmouth
Portsmouth 09.2023 -
A-Levels - Law
Reigate College
ReigateSkills
Completing the Latham & Watkins - Intellectual Property Litigation Job Simulation I developed skills of:
- Patent analysis
- Patent Litigation
Completing the White & Case UK commercial law virtual learning programme I developed skills of:
- Commercial legal strategy
- Corporate governance drafting
- Transaction project management
- Prospectus drafting
Completing the Latham & Watkins - White Collar Defense & Investigations Job Simulation I developed skills of:
- Interpreting legislation
- Witness preparation
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Affiliations
- Health and wellness
- Travel
Accomplishments
Student Mentor
Certification
- White & Case UK commercial law virtual learning programme White & Case UK commercial law virtual learning programme certificate
- Latham & Watkins - White Collar Defense & Investigations Job SimulationLatham & Watkins - White Collar Defense & Investigations Job Simulation certificate
- Latham & Watkins - Intellectual Property Litigation Job SimulationLatham & Watkins - Intellectual Property Litigation Job Simulation certificate
Timeline
Independent travel agent
Inteletravel
09.2024 - Current
Bachelor's degree - Law with Criminology
University of Portsmouth
09.2023 -
Store assistant
Aldi
07.2022 - 09.2023
Receptionist assistant
Matchpoint Tennis Club & Lifeline Gym
10.2021 - 01.2022
A-Levels - Law
Reigate College
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