Isabel Barbary
Sarisbury Green,United Kingdom
Summary
I am a customer service-oriented professional with proven expertise in adapting to fast-paced environments and effectively handling challenging customer interactions. I demonstrate strong punctuality, time management, and the confidence to take initiative while maintaining a professional, approachable, and friendly demeanour. Committed to delivering exceptional service and fostering positive client relationships.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Food & Beverage Team Member
Solent Hotel
Whiteley, Hampshire
2022.06 - 2025.01
- Trained to a high level in special event preparations; creating memorable experiences for attendees.
- Maintained high hygiene standards in all areas, promoting health safety measures. I ensured a clean and inviting environment for guests and collaborated with colleagues for smooth operation during busy periods.
- Confident in serving meals as well as in bar and barista duty, maintaining high presentation and quality standards in all roles.
- Actively listened to guests and understood when managing complex food service complaints.
- Managed cash transactions accurately at the end of each shift.
Sales Assistant
JD Sports
Whiteley, Hampshire
2021.09 - 2022.06
- Built strong relationships with customers and colleagues to meet sales targets and encourage repeat business.
- Managed till operations smoothly, reducing waiting time for customers.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
Admin Officer
Locks Heath Swim School
Locks Heath, Hampshire
2020.09 - 2021.08
- Handled confidential documents with utmost care; ensured data security at all times.
- Offered administrative support to the management team resulting in enhanced operations.
- Maintained a clean, organised workspace; improved productivity levels.
Education
Bachelor of Business Administration - Events Management
Bournemouth University
2024.09 - 2025.05
A-Levels - English, Drama, PE
Barton Peveril College
Eastleigh, Hampshire 2021.09 - 7 2023
GCSEs - 8 GCSEs obtained inc Maths & English
Brookfield Community School
Locks Heath, Hampshire 2016.09 - 7 2021
NVQ Level 2 - Gym Instruction
Barton Peveril College
Eastleigh, Hampshire 2021.09 - 7 2023
Skills
- Customer Service Orientated
- Adjusting to fast-paced environment
- Handling difficult customers
- Punctuality and time management
- Confident to use own initiative
- Professional
- Approachable
- Friendly
Custom
- Part of a competitive swim squad for many years, enjoying the camaraderie of my team and the discipline of regular training and competition.
- Enjoy going to the gym regularly to maintain the fitness levels I am used to.
Timeline
Bachelor of Business Administration - Events Management
Bournemouth University
2024.09 - 2025.05
Food & Beverage Team Member
Solent Hotel
2022.06 - 2025.01
Sales Assistant
JD Sports
2021.09 - 2022.06
A-Levels - English, Drama, PE
Barton Peveril College
2021.09 - 7 2023
NVQ Level 2 - Gym Instruction
Barton Peveril College
2021.09 - 7 2023
Admin Officer
Locks Heath Swim School
2020.09 - 2021.08
GCSEs - 8 GCSEs obtained inc Maths & English
Brookfield Community School
2016.09 - 7 2021