- I am part of my local football team and attend weekly training as well as matches on weekends
Customer Service Supervisor
TFL
London
06.2025 - 07.2025
Assisted customers by delivering essential information on locations and services, enhancing their experience.
Coordinated task delegation among staff while managing incoming calls in fast-paced office environments across diverse train stations.
- Achieved outstanding customer satisfaction through effective team management.
- Identified ongoing issues and implemented solutions to maintain optimum service levels.
- Addressed and solved customer issues and complaints without difficulty.