I am a motivated and hardworking student currently studying Engineering at the University of Cambridge (where I am looking forward to the Lego Mindstorms course!). I am passionate about delivering excellent customer service and creating a fun, engaging shopping experience for customers of all ages, having spent many hours in Lego stores over the years myself. I've been a lifelong LEGO fan with excellent set knowledge — I bring both product enthusiasm and strong people skills to help inspire and support customers. I will be dedicated, reliable, and eager to contribute to the team during the busy seasonal period.
I provided friendly, knowledgeable service to customers, helping them choose the right bikes, parts, and accessories to meet their needs. I also built strong relationships by listening carefully, explaining technical details in an approachable way, and ensuring every customer left satisfied. Finally, I assisted with sales transactions, merchandising, and creating an inviting shop atmosphere while also supporting workshop services.
I played a crucial role in developing and fabricating prototype components for a Le Mans race car, leveraging cutting-edge manufacturing techniques and utilizing precision engineering tools.
Additionally, I contributed to material research initiatives, supporting rigorous testing and analysis to boost performance and enhance durability in high-stress applications, such as the intense conditions of high-speed racing.
I supported the assembly of electric motors and components on the production floor, contributing to projects that converted conventional combustion vehicles into electric vehicles. I also gained hands-on experience with manufacturing processes, quality checks, and collaborative teamwork in a fast-paced, innovative environment.
Customer Service & Communication Skills - Many successful bike sales when working at CyclePro
Sales & Product Knowledge - Lego has been top of my Christmas list every year
Creativity & Problem-Solving - Studying Engineering at Cambridge University
Teamwork & Reliability - Engage in team sport at a national and international level
Friendly, approachable, reliable and organized with excellent time keeping