Irij Zuberi
Student
London
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Dedicated student seeking flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support team.
Overview
5
5
years of professional experience
Work history
Sales assistant
Inside Success
London, Stratford
02.2024 - Current
- Commission-based with a base pay salary.
- On-street direct marketing for inside success and selling magazines.
- Greeted customers, explain the cause of the organisation, selling magazines to people and completed purchases.
- Accepted and processed cash, cheque, card, and mobile payments using a card reader and communicating with the team manager in charge.
- Proactively replenished stock on an hourly basis to maximize sales opportunities.
Sales Assistant/ Marketing
Fairsolution Marketing
London, Old street
10.2023 - 02.2024
- 100% commission-based door-to-door direct marketing. Required to reach the goal of 3 to 5 sign-ups per day after talking to a minimum of 100 potential clients.
- Warmly greeted customers within 7 seconds of arrival to maintain service efficiency and create a perfect first impression.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Retained and expand client database within assigned areas.
- Met personal and team sales targets consistently.
- Generated sales reports and management insights.
- Developed repeatable sales models to maximize success and revenue growth.
- Raised 650,000 pounds with the total sign-ups I received.
Marketing Head
Zeen Interiors
Online
05.2019 - 05.2023
- Completed a paid internshin for 4 weeks during COVID at small home interior design business run by a female
- Coordinated with the manager and edited content, designed images, videos, posters, and live work in action videos, increasing reach to more followers on all social platforms, and engaging with potential customers
- Strategized and posted 30 posts within the first two weeks using Canva Pro, achieving 900 to 1k customers
- Handled 4 platforms i.e
- Facebook, Instagram, Whatsapp and Gmail.
Volunteer
Taleem Sab Kay Liye
Online Zoom
- Tutored/taught underprivileged orphans in Pakistan online during COVID through Zoom
- Provided a list of items to teach to the orphans.
Marketing Head
Taleem Sab Kay Liye
Online Zoom
06.2021
- Familiarized with online platforms and worked remotely online from London for an NGO promoting education to poor disadvantaged individuals in a third-world country, Pakistan
- In charge of editing posters and live work in action videos, increasing reach to more followers on all social platforms, and engaging with targeted areas
- Strategized and worked online through Zoom with two other interns as a team
- Handled 4 platforms i.e
- Facebook, Instagram, Linkedin and Twitter.
Education
Law LLB -
City, University of London
GCSE A2 Level and O Levels -
Private Candidate
Skills
- Efficient customer relations
- Excellent timekeeping
- Enthusiastic, confident communicator
- Excellent teamwork skills
- Excellent written and oral communication skills
- A passion for learning and enhancing skills
- A friendly, extroverted, and transparent personality
- Logical reasoning skills
- Excellent organizational skills
- Multi-tasking ability
- Customer engagement strategies
- Customer success management
Languages
English
Proficient (C2)
Hindi
Proficient (C2)
Urdu
Proficient (C2)
Affiliations
- Scuba diving
- Travelling
References
References available upon request.
Timeline
Sales assistant
Inside Success
02.2024 - Current
Sales Assistant/ Marketing
Fairsolution Marketing
10.2023 - 02.2024
Marketing Head
Taleem Sab Kay Liye
06.2021
Marketing Head
Zeen Interiors
05.2019 - 05.2023
Volunteer
Taleem Sab Kay Liye
Law LLB -
City, University of London
GCSE A2 Level and O Levels -
Private Candidate
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