IONUTA LUPSA

• Support daily operations, development, and training sales in Salesforce CRM improving efficiency.
• Clean, validate, and analyse datasets using Power Query and Excel to identify trends and support strategic decisions.
• Design and deliver interactive Power BI dashboards and ad hoc sales/marketing reports, enabling managers to track KPIs and optimise performance.
• Collaborate with stakeholders to optimise CRM data, based on behavioural analytics.

• Ensure compliance with GDPR through effective data protocols and standardised processes.

• Managed recruitment process, from sourcing candidates to onboarding, while maintaining accurate records.
• Developed and maintained strong relationships with clients, ensuring recruitment needs were met and properly documented in CRM.
• Ensured compliance with data protection regulations, maintaining confidentiality and accuracy of client, and candidate information.

• Managed recruitment data to ensure all information was accurately recorded and easily accessible for stakeholders.
• Worked closely with stakeholders to align recruitment efforts with organisational needs, and tracked performance.
• Collaborated with senior recruitment consultants to understand client needs and requirements for vacancies.

• Delivered tailored coaching sessions to job seekers, CV writing and interview preparation, while maintaining detailed records.
• Ensured participant data was accurate and regularly updated, helping to track progress and outcomes for reporting purposes.
• Monitored clients' progress throughout coaching process, adjusting strategies to overcome challenges.

• Managed inventory data, processed prescriptions, and ensured compliance with pharmacy regulations.
• Trained staff in effective data entry and Salesforce CRM use, improving operational efficiency.
• Carried out day-to-day duties accurately and efficiently in a fast-paced environment.