

Highly analytical and detail-oriented data professional with combined experience as a CRM Database Cleanse Officer, Data Analyst, and Data Scientist, specialising in data quality improvement, CRM data cleansing, business intelligence, and advanced analytics. Demonstrated success in managing large datasets, improving database accuracy, identifying trends, and producing insight-driven reports and dashboards that support strategic and operational decisions. Proficient in SQL, Python, R, Power BI, Excel, Salesforce, and Dynamics 365, with strong capability in data cleansing, ETL processes, data validation, statistical analysis, data visualisation, and performance reporting. Experienced in collaborating with cross-functional teams to strengthen data governance, optimise workflows, and deliver reliable, high-quality data solutions. Recognised for accuracy, problem-solving, and the ability to turn complex data into clear business value.
Data Management & CRM:
CRM Database Cleansing, Data Cleansing, Data Validation, Data Quality Assurance, Data Integrity, Data Governance, Data Standardisation, Data Deduplication, Database Management, Record Maintenance, Data Auditing, Data Reconciliation, Customer Data Management, CRM Data Quality Improvement
Data Analysis & Reporting:
Data Analysis, Exploratory Data Analysis, Statistical Analysis, Trend Analysis, KPI Reporting, Performance Monitoring, Business Intelligence, Management Reporting, Dashboard Development, Data Visualisation, Insight Generation, Report Writing, Decision Support
Data Science & Advanced Analytics:
Predictive Analytics, Data Modelling, Machine Learning Fundamentals, Feature Engineering, Model Evaluation, Forecasting, Pattern Recognition, Quantitative Analysis, Data-Driven Decision Making
Technical Tools & Systems:
SQL, Python, R, Microsoft Excel, Power BI, Tableau, Salesforce CRM, Microsoft Dynamics 365, Power Query, DAX, Jupyter Notebook, Google Sheets, SPSS, Relational Databases
Data Processing & Improvement:
ETL Processes, Data Extraction, Data Transformation, Data Loading, Data Wrangling, Data Preprocessing, Process Improvement, Workflow Optimisation, Data Accuracy Improvement
Professional Skills:
Analytical Thinking, Problem-Solving, Attention to Detail, Communication Skills, Stakeholder Management, Cross-Functional Collaboration, Time Management, Documentation, Accuracy, Confidentiality, Organisational Skills
www.linkedin.com/in/oluwatosin-mulero-55a578140
https://tosinmulero.github.io/