Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Ionela Anton

Hemel Hempstead,Hertfordshire

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work history

Manager

Creams
Hemel Hempstead, Hertfordshire
09.2019 - Current
  • Managed team dynamics by implementing conflict resolution strategies.
  • Developed accurate sales forecasts for improved strategic planning.
  • Facilitated staff training, resulting in better customer service.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Monitored health and safety measures for guaranteed compliance.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.

Barista

"Crista" Restaurant
Targoviste , Romania
06.2017 - 08.2019
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Performed cash handling duties accurately to maintain financial integrity.
  • Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
  • Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
  • Trained new team members with positive reinforcement and respectful, motivational coaching.

Education

Natural Sciences

High School "Petru Cercel"
Targoviste , Romania
09.2016 - 06.2019

Skills

  • Customer relationship management systems
  • Product development
  • Leadership skills
  • Strategic planning
  • Customer relationship building
  • Outstanding customer service
  • Digital marketing strategies

Languages

Romanian
Native
English
Intermediate

Timeline

Manager

Creams
09.2019 - Current

Barista

"Crista" Restaurant
06.2017 - 08.2019

Natural Sciences

High School "Petru Cercel"
09.2016 - 06.2019
Ionela Anton