Gary Siddall
Chesterfield,Derbyshire
Summary
Accomplished professional with extensive expertise in customer relationship management and diplomatic communication, leveraging technical proficiency and product knowledge(over 20 years in the roofing industry) to drive customer satisfaction and loyalty. Demonstrates leadership in diverse environments, adept at competitor analysis and supply chain management to optimise business strategies. Skilled in budget planning and bookkeeping, with a proven track record in public relations strategies and team leadership. Career goals include advancing in roles that focus on strategic customer relationship building and innovative product integration.
Overview
32
32
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
manager
Siddalls roofing supplies ltd
Chesterfield, Derbyshire
01.2001 - Current
- Optimised resource allocation for increased profits.
- Maintained inventory control, reduced stock shortages.
- Liaised with suppliers to ensure timely deliveries.
- Coordinated cross-departmental collaboration for improved workflow.
- Delegated tasks efficiently to maximise productivity.
- Delivered high-quality products to increase customer satisfaction.
- Cultivated strong relationships with clients to secure repeat business.
- Supervised project timelines for timely completion.
- Implemented cost reduction measures, reduced overhead expenses.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Streamlined processes to improve and optimise office operations.
STORES MANAGER
City Electrical Factors ltd
Buxton, Derbyshire
01.1994 - 03.2026
- Coordinated deliveries for improved efficiency and punctuality.
- Implemented efficient rota scheduling, optimising staff availability during peak times.
- Created a positive working environment through strong leadership skills, boosting employee morale.
- Coordinated seasonal displays timely contributing towards increased sales during peak periods.
- Improved inventory accuracy by implementing rigorous stock control methods.
- Conducted regular stock audits to reduce discrepancies in inventory records.
- Liaised with suppliers regularly, securing better deals for the company.
- Streamlined order processing with enhanced computer system management.
- Managed team of warehouse staff, improving overall productivity levels.
- Enhanced customer service levels by resolving complaints swiftly and effectively.
- Stored items securely to minimise risk of loss and damage.
- Counted and recorded stock precisely for reliable audits.
- Monitored stock levels to reorder replenishments in good time.
- Received, unpacked and sorted high-volume deliveries.
- Followed procedures to maintain accurate stock counts and organised storage system.
- Reported delivery discrepancies for missing and damaged goods.
- Helped coordinate incoming deliveries, sorting and distributing stock based on immediate requirements.
- Filed accurate paperwork for up-to-date records.
- Organised stock based on rotation requirements and expected use.
- Arranged smooth flow of goods between dock, staging and storage areas.
- Prepared stock in pallets and containers for prompt despatch.
- Estimated needs and requisitioned new stock to meet demand.
Education
GCSEs - mathematics ,english to o level standard
Westwood comprehensive
chesterfield 09.1985 - 06.1990
Skills
- Customer relationship management systems
- Constructive criticism
- Diplomatic communication
- Leadership in diverse environments
- Product knowledge and integration
- Interpersonal effectiveness
- Technical proficiency
- Competitor analysis
- Supply chain management
- Budget planning
- Customer relationship management
- Initiative taking
- Public relations strategies
- Interpersonal savvy
- Customer Service
- Team Leadership
- Product knowledge
- Bookkeeping
- Invoicing
- Customer relationship building
- SAGE Accounts
Affiliations
- most things sports related; keen golfer, keen on horse racing ,great places to mix business with pleasure for clients!!
Certification
Full clean UK driving liscense.
Timeline
manager
Siddalls roofing supplies ltd
01.2001 - Current
STORES MANAGER
City Electrical Factors ltd
01.1994 - 03.2026
GCSEs - mathematics ,english to o level standard
Westwood comprehensive
09.1985 - 06.1990
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