Ion Mirzac

Client support

High performance reward schemes

• Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
• Fostered positive employee relationships through communication, training and coaching.
• Resolved employee relations issues and navigated disciplinary proceedings.
• Followed opening, closing and shift changeover procedures for seamless operations.
• Led performance reviews and tailored employee feedback to facilitate professional development.
• Promoted professionalism among staff to develop productive relationships.
• Trained staff to resolve complaints appropriately to maintain customer satisfaction.
• Ordered, received and correctly stored fast food ingredients.

• Interpreted engineering blueprints for safe, accurate electrical installations.
• Carried out reactive maintenance and repairs in time-critical environments.
• Prepared wiring, fixtures and fittings to exact project requirements.
• Installed electric switches and sockets.

• Clamped, held, tack-welded, heat-bent, ground and bolted component parts to achieve required configurations and positions.
• Observed company-established policies and health and safety requirements across workstations.
• Interpreted verbal and written instructions from work orders and welding blue prints.
• Performed high quality repairs on heavy duty steel equipment.