Ioana Carmen Posirca
Tadworth
Summary
Offers skills in community policing, evidence processing and documentation. Trained in criminal justice and current on applicable laws and standards. Adept at offering advice and reassurance to individuals while fostering good community relationships. Proactive and adaptable to meet evolving environment needs.
Overview
26
26
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Police constable
SURREY POLICE
3 2023 - Current
- Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants
- Produced comprehensive crime reports with meticulous attention to detail
- Protected life and property by enforcing UK laws and regulations
- Coordinated complex investigations with external law enforcement agencies
- Attended emergency situations to secure optimal resolutions in line with force regulations
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques
- Supported large public gatherings by stewarding and patrolling public areas
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations
- Maintained integrity of crime scenes by guarding area and detaining suspects until arrival of police officer
- Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas
- Provided visible presence in inner-city areas, deterring crime through on-foot and mobile patrol duties
- Advised local property, land and homeowners on appropriate crime prevention strategies.
OPTICAL ASSISSTANT
SPECSAVERS OTICIANS
12.2021 - 03.2023
- Prepared patients, rooms and equipment to support eye exam needs
- Performed and recorded accurate frame measurements prior to dispensing glasses to ensure customer suitability
- Safeguarded sensitive data with strict adherence to privacy protocols
- Managed patient files and database updates for timely data tracking
- Educated customers on lens and frame requirements to assist in decision-making
- Performed frame repairs and adjustments for customer comfort
- Advised customers on spectacle and sunglass choices based on prescription, style and budget
- Processed customer payments and provided receipts for services and purchases
- Coordinated optical appointments and sent client reminders for upcoming bookings
- Correctly identified client needs, providing tailored, personalised guidance to ensure outstanding customer experiences
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
SALE ASSISTANT
Sainsbury's Supermarket
03.2015 - 07.2019
- Accepted and processed cash, cheque, card and mobile payments using POS systems
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts
- Resolved customer objections and disputes with patience and professionalism to promote repeat business.
Care assistant
Abbeyfield Kent Society
09.2013 - 05.2015
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments
- Delivered high-quality care to residents with Dementia and Alzheimer, achieving care plan objectives
- Minimised care continuity issues by keeping thorough, accurate records
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs
- Assisted in all aspects of personal care, retaining comfort and dignity
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
primary school teacher
Primary school
09.1998 - 08.2014
- Strengthened class management techniques to elevate student behaviour, improving focus and engagement
- Differentiated lesson delivery and class assessments to needs of various abilities, learning styles and educational needs
- Taught multiple subjects to students with intellectual or emotional disabilities
- Stayed abreast of changes to school policies and educational trends by attending professional development courses and in-service training
- Provided reading instruction to special needs students
- Set up lesson materials, bulletin board displays and demonstrations
- Adapted teaching methods and materials to meet students' varying needs and interests
- Boosted student success by maximising individual learning, balancing group and individual instruction models to accommodate different academic levels
- Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives
- Assessed student progress by administering tests and evaluating results, compiling termly and end-of-year student reports.
Education
Bachelor Degree Psychology -
university of psychology Bucharest
09.2005 - 05.2008
Baccalaureate Diploma Pedagogy - undefined
Teaching College
09.1993 - 05.1998
Skills
Public speaking
Community policing
De-escalation techniques
Mental health first aid
Community engagement
Crime prevention techniques
Permit
FULL UK
Personal Information
Nationality: ROMANIAN
Timeline
OPTICAL ASSISSTANT
SPECSAVERS OTICIANS
12.2021 - 03.2023
SALE ASSISTANT
Sainsbury's Supermarket
03.2015 - 07.2019
Care assistant
Abbeyfield Kent Society
09.2013 - 05.2015
Bachelor Degree Psychology -
university of psychology Bucharest
09.2005 - 05.2008
primary school teacher
Primary school
09.1998 - 08.2014
Baccalaureate Diploma Pedagogy - undefined
Teaching College
09.1993 - 05.1998
Police constable
SURREY POLICE
3 2023 - Current
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