Ioana alina Udrea

• Provided exceptional customer service, ensuring repeat client bookings.
• Improved client satisfaction by delivering personalised facial treatments.
• Providing beauty and skincare treatments
• Client communication and customer care
• Appointment management and maintaining a clean working environment

• Provided excellent customer service to enhance business reputation.
• Delivered orders promptly, ensuring high levels of customer satisfaction.
• Ensured workplace cleanliness with regular maintenance tasks.
• Cashier duties and customer service Grill and food preparation
• Welcoming customers
• Maintaining cleanliness and hygiene standards

• Provided valuable support during busy periods, contributing to successful operation under high pressure.
• Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
• Maintained an organised reception area for a professional business environment.
• Customer reception and appointment scheduling Supervising daily salon activities Assisting clients and maintaining high service standards

Managing daily operations of the restaurant

Ordering stock and inventory management

Staff training and supervision

Cash handling and stock control

Participation in professional training programs