Summary
Overview
Work history
Education
Skills
Languages
References
Affiliations
Software
Timeline
Generic
Indra Sinniah

Indra Sinniah

Edinburgh,Scotland

Summary

Legal secretary with 8 years of experience and 5 years as a customer service representative, transitioned to online coaching in 2014. Resourceful organisational and administrative professional with strong experience in office management and customer service. Demonstrates effective multi-tasking and prioritising with an eye for detail. Possesses excellent communication and interpersonal skills. Upholds conscientiousness, integrity and dependability. Approaches work with dedication and enthusiasm. Manages challenges with adaptability and positive thinking. A team player who is committed to continuous learning and contributing to an equitable workplace.

Overview

33
33
years of professional experience

Work history

Study Coach

Tutoring (Self Employed)
Singapore
11.2014 - 08.2025
  • Provided bespoke online English language instruction to 4 students from China, improving linguistic proficiency.
  • Taught science and mathematics alongside English to 5 primary school students in Singapore, aiding PSLE preparation.
  • Facilitated engaging online lessons that addressed individual student needs and learning objectives.

Part-Time Positions

German European School Singapore; Australian International School & Swiss School Singapore, Singapore
Singapore, Singapore
03.2014 - 12.2020
  • Facilitated relief teaching and provided essential support for daily operations.
  • Engaged in communications with over between 50 and 100 students and parents per day, addressing needs effectively.
  • Handled reception/front desk duties, taking 50 to 100 calls and maintaining welcoming atmosphere.
  • Assisted in organising yearly recitals, events, and concerts through logistical support.
  • Served as temporary coverage for school nurse, ensuring student well-being.
  • Managed student database maintenance to uphold record accuracy.
  • Coordinated musical instrument rentals and returns to streamline processes.
  • Performed diverse administrative tasks to support overall educational functions.

Customer Service Representative

MobileOne Singapore Limited, Singapore
Singapore, Singapore
12.2000 - 04.2006
  • Managed high volumes, 100 to 200, enquiries and transactions in customer service centre.
  • Ensured exceptional customer care levels consistently across all interactions.
  • Resolved diverse complaints while maintaining professionalism and efficiency.

Legal Secretary

ShearnDelamore & Co, Kuala Lumpur
Kuala Lumpur
01.1994 - 12.2000
  • Provided robust secretarial, administrative and organisational assistance to corporate legal team of about 20 partners, legal assistants and law graduates, streamlining operations.
  • Drafted standard legal documents based on lawyers' specifications and stamping and filing of documents according to legal requirements.
  • Organised diaries, ensuring timely scheduling of meetings and court appearances.
  • Facilitated client communications and handled all correspondence efficiently.
  • Arranged meetings and maintained organisation of case files.

Junior Legal Secretary

Ram, Rais & Partners, Kuala Lumpur
Kuala Lumpur, Singapore
06.1992 - 12.1993
  • Supported a team of 5 senior legal secretaries with comprehensive administrative responsibilities.
  • Exhibited professionalism and a collaborative spirit to foster a positive work environment.
  • Acquired and applied new skills rapidly, enhancing overall efficiency and productivity.

Education

Bachelor's Degree - Communication Studies and English Language

Singapore University of Social Sciences
Singapore
06/2006 - 07/2010

CELTA (University of Cambridge Certificate in Teaching English to Speakers of Other Languages) - English Teaching

Cambridge English Language Assessment (Part of the University of Cambridge)
Singapore
01/2014 - 03/2014

Certificate in Private Secretaryship - Communication, Secretarial Duties, Structure of Business, Shorthand & Typewriting, Word Processing

Stamford Secretarial Centre (Member of the Stamford College Group)
Singapore
07/1991 - 06/1992

Skills

  • Organisational proficiency
  • Administrative skills
  • Office equipment handling
  • Document preparation & filing
  • Email/comm handling efficiency
  • Multitasking & task prioritisation
  • Calendar scheduling
  • Meeting facilitation
  • Data entry proficiency
  • Inventory control
  • Typing speed & accuracy
  • Front desk/reception handling
  • Telephone etiquette & verbal articulation
  • Confidentiality awareness
  • Initiative taking & resourcefulness







Languages

English (Fluent)
Malay/Indonesian (Fluent)
Tamil (Fluent)
German (Intermediate)
Chinese (Intermediate)

References

  • Andy, Chen, My online student's father, andy1537@163.com
  • Eva, Tan, My online student's mother, evatan.jia@gmail.com
  • Mary, Klass, My ex-colleague at AIS, maryeklass@gmail.com
  • Dr JefPinxteren, My husband, jef.pinxteren@gmail.com, 07544 929508

Affiliations

  • Fitness, Travel, Learning languages (German & Chinese) & Teaching English and Science

Software

Microsoft office

Timeline

Study Coach

Tutoring (Self Employed)
11.2014 - 08.2025

Part-Time Positions

German European School Singapore; Australian International School & Swiss School Singapore, Singapore
03.2014 - 12.2020

Customer Service Representative

MobileOne Singapore Limited, Singapore
12.2000 - 04.2006

Legal Secretary

ShearnDelamore & Co, Kuala Lumpur
01.1994 - 12.2000

Junior Legal Secretary

Ram, Rais & Partners, Kuala Lumpur
06.1992 - 12.1993

Bachelor's Degree - Communication Studies and English Language

Singapore University of Social Sciences
06/2006 - 07/2010

CELTA (University of Cambridge Certificate in Teaching English to Speakers of Other Languages) - English Teaching

Cambridge English Language Assessment (Part of the University of Cambridge)
01/2014 - 03/2014

Certificate in Private Secretaryship - Communication, Secretarial Duties, Structure of Business, Shorthand & Typewriting, Word Processing

Stamford Secretarial Centre (Member of the Stamford College Group)
07/1991 - 06/1992

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Indra Sinniah