India Sharp
Lisburn,Antrim and Newtownabbey
Summary
Detail-focused professional with solid business acumen and problem-solving abilities. Adaptable and high organised confidently navigates new technologies and systems.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
Support Team Assistant
Psychiatry-UK
Remote, Remote
2022.11 - 2024.05
- Contracted to the scheduling department, collaborating with team members and psychiatrists to book patients for ADHD assessments.
- Initially involved in outbound and inbound calls with patients, transitioned to utilizing an automated online portal for communication.
- Worked with the risk screening team to assess patient suitability for remote services using indicative risk screening tools.
- Assisted the referrals team in processing referrals from GPs and entering patient information into the system.
- Engaged with the complaints and safety team to respond to patient complaints and enhance patient experiences.
- Participated in an on-call service for clinicians outside of normal working hours, involving multiple 3 or 6-hour shifts per month.
Occupational therapy assistant
Direct medics
Belfast , Belfast
2022.02 - 2022.11
- Worked between two departments: Hand Therapy Team and Burns Unit, providing care for both adult and paediatric patients.
- Collaborated with occupational therapists to assist patients with illness, injuries, and disabilities in performing daily tasks.
- Facilitated patient exercises as outlined in treatment plans and provided guidance on equipment usage for improved activity performance.
- Operated under the supervision of occupational therapists, receiving regular performance feedback.
Speech and language therapy assistant
Direct medics
Belfast , Belfast
2021.10 - 2022.02
- Part of a multidisciplinary team across three departments at Belfast City Hospital: VOICE, oncology, and medical/surgical teams.
- Communicated with healthcare professionals including doctors, nurses, and psychologists to coordinate patient care.
- Provided treatment, care, and support to adults and elderly individuals facing difficulties such as swallowing difficulties, language delays, and voice disorders.
- Collaborated with the Band 8A speech and language therapist within the VOICE team to support an ENT/SLT rapid access clinic, assisting the ENT department by conducting nasendoscopies and seeing their patients.
Residential learning disability support worker
The Beeches Care Home
Ballynahinch
2020.07 - 2021.10
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
Residential support worker (Children)
Longboat Special Education
Norton Disney, Lincolnshire
2019.11 - 2020.04
- Helped young people with acquiring confidence and skills to live independently.
- Contributed to development of personalised care plans for different individuals.
- Assisted youth to complete actions specified in individual support plans.
- Held work sessions with youth to contribute to community development.
Food and beverage supervisor
Llyndir Hall, Best Western
Wrexham
2014.10 - 2016.08
- Managed restaurant and bar booking sheets to organise guest lists and avoid double bookings.
- Identified and maximised upselling opportunities to increase sales and profits.
- Liaised with chef on duty to provide seamless food service and communicated with head chef to provide feedback on same
Education
Bachelor of Science - Psychology with Clinical Psychology
University on Lincoln
Lincoln, Lincolnshire 2016.09 - 2019.05
Skills
- Problem-solving
- Time management
- Communication skills
- Conflict resolution
- Crisis intervention
- Mental health first aid
Timeline
Support Team Assistant
Psychiatry-UK
2022.11 - 2024.05
Occupational therapy assistant
Direct medics
2022.02 - 2022.11
Speech and language therapy assistant
Direct medics
2021.10 - 2022.02
Residential learning disability support worker
The Beeches Care Home
2020.07 - 2021.10
Residential support worker (Children)
Longboat Special Education
2019.11 - 2020.04
Bachelor of Science - Psychology with Clinical Psychology
University on Lincoln
2016.09 - 2019.05
Food and beverage supervisor
Llyndir Hall, Best Western
2014.10 - 2016.08