Summary
Overview
Work History
Education
Skills
Timeline
Generic

India Sharp

Lisburn,Antrim and Newtownabbey

Summary

Detail-focused professional with solid business acumen and problem-solving abilities. Adaptable and high organised confidently navigates new technologies and systems.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work History

Support Team Assistant

Psychiatry-UK
Remote, Remote
11.2022 - 05.2024
  • Contracted to the scheduling department, collaborating with team members and psychiatrists to book patients for ADHD assessments.
  • Initially involved in outbound and inbound calls with patients, transitioned to utilizing an automated online portal for communication.
  • Worked with the risk screening team to assess patient suitability for remote services using indicative risk screening tools.
  • Assisted the referrals team in processing referrals from GPs and entering patient information into the system.
  • Engaged with the complaints and safety team to respond to patient complaints and enhance patient experiences.
  • Participated in an on-call service for clinicians outside of normal working hours, involving multiple 3 or 6-hour shifts per month.

Occupational therapy assistant

Direct medics
Belfast , Belfast
02.2022 - 11.2022
  • Worked between two departments: Hand Therapy Team and Burns Unit, providing care for both adult and paediatric patients.
  • Collaborated with occupational therapists to assist patients with illness, injuries, and disabilities in performing daily tasks.
  • Facilitated patient exercises as outlined in treatment plans and provided guidance on equipment usage for improved activity performance.
  • Operated under the supervision of occupational therapists, receiving regular performance feedback.

Speech and language therapy assistant

Direct medics
Belfast , Belfast
10.2021 - 02.2022
  • Part of a multidisciplinary team across three departments at Belfast City Hospital: VOICE, oncology, and medical/surgical teams.
  • Communicated with healthcare professionals including doctors, nurses, and psychologists to coordinate patient care.
  • Provided treatment, care, and support to adults and elderly individuals facing difficulties such as swallowing difficulties, language delays, and voice disorders.
  • Collaborated with the Band 8A speech and language therapist within the VOICE team to support an ENT/SLT rapid access clinic, assisting the ENT department by conducting nasendoscopies and seeing their patients.

Residential learning disability support worker

The Beeches Care Home
Ballynahinch
07.2020 - 10.2021
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.

Residential support worker (Children)

Longboat Special Education
Norton Disney, Lincolnshire
11.2019 - 04.2020
  • Helped young people with acquiring confidence and skills to live independently.
  • Contributed to development of personalised care plans for different individuals.
  • Assisted youth to complete actions specified in individual support plans.
  • Held work sessions with youth to contribute to community development.

Food and beverage supervisor

Llyndir Hall, Best Western
Wrexham
10.2014 - 08.2016
  • Managed restaurant and bar booking sheets to organise guest lists and avoid double bookings.
  • Identified and maximised upselling opportunities to increase sales and profits.
  • Liaised with chef on duty to provide seamless food service and communicated with head chef to provide feedback on same

Education

Bachelor of Science - Psychology with Clinical Psychology

University on Lincoln
Lincoln, Lincolnshire
09.2016 - 05.2019

Skills

  • Problem-solving
  • Time management
  • Communication skills
  • Conflict resolution
  • Crisis intervention
  • Mental health first aid

Timeline

Support Team Assistant

Psychiatry-UK
11.2022 - 05.2024

Occupational therapy assistant

Direct medics
02.2022 - 11.2022

Speech and language therapy assistant

Direct medics
10.2021 - 02.2022

Residential learning disability support worker

The Beeches Care Home
07.2020 - 10.2021

Residential support worker (Children)

Longboat Special Education
11.2019 - 04.2020

Bachelor of Science - Psychology with Clinical Psychology

University on Lincoln
09.2016 - 05.2019

Food and beverage supervisor

Llyndir Hall, Best Western
10.2014 - 08.2016

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India Sharp