Indhu Nama
Darlington,Co Durham
Summary
With a solid background in customer service and exceptional communication skills, I excel at understanding and addressing customer needs. My strong organisational abilities ensure efficient inventory management, while my keen attention to detail guarantees accurate record-keeping. Adaptable and quick to learn new systems, I am dedicated to delivering high-quality customer service and support in a retail setting.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Pharmacy assistant
Middleton Pharmacy
Middleton St George, Co Durham
02.2025 - Current
- Greeted customers and provided friendly, knowledgeable healthcare advice and service.
- Answered questions and helped pharmacy customers locate desired items.
- Promoted wellness products strategically, increasing awareness among customers.
- Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
- Consulted senior pharmacy staff for additional advice on complex patient health queries.
- Selected, labelled and dispensed prescriptions accurately, in line with standard operating procedures.
- Managed stock levels effectively to prevent shortages or excesses.
- Conducted regular stock checks to maintain accurate inventory system.
- Enhanced efficiency by organising medication shelves according to categories and expiry dates.
- Managed cash till accurately whilst handling transactions, minimising any financial discrepancies.
- Handled cash register closing duties to prepare for next shift.
- Kept pharmacy counter and related areas clean, neat and organised.
Work Experience
Denmark Street Surgery
Darlington, Co Durham
03.2024 - 03.2024
- Shadowed Dr's, Nurses and other healthcare professionals. In doing so have gained invaluable knowledge about communicating with patients and also working in multidisciplinary teams.
- Adapted to new situations and learned new skills quickly.
- Showed initiative and willingness to take on new challenges.
Education
GCSEs - Mathematics, Separate Sciences, Computer Science,
Hurworth School
Hurworth, Darlington 09.2021 - 07.2025
Skills
- Positive interpersonal relations
- Customer Service
- Payment Processing
- Exceptional attention to detail
- Customer issue resolution
- Prescription dispensing
- Advanced IT proficiency
- Prescription handling
- Attentive listener
Affiliations
- Fitness, Reading, Science related topics, Swimming
Accomplishments
- Bronze Duke of Edinburgh Award
- Coordinated many special events in the School enterprises, in my role as a Prefect.
- Recognised by management for adaptable and efficient behaviours, since being at my current role for only 4 months.
Timeline
Pharmacy assistant
Middleton Pharmacy
02.2025 - Current
Work Experience
Denmark Street Surgery
03.2024 - 03.2024
GCSEs - Mathematics, Separate Sciences, Computer Science,
Hurworth School
09.2021 - 07.2025
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