Anna Marks
Peterborough
Summary
Highly skilled professional with expertise in Polish and English languages, demonstrating effective communication skills across verbal and nonverbal channels. Proven ability to work independently and as part of a team, fostering positive interpersonal relations and maintaining strong work ethics. Adept at using pharmaceutical software and familiar with NHS processes, ensuring exceptional customer service orientation. Motivated to contribute to organisational success through dedicated teamwork and outstanding customer service.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work history
Dispensing and Pharmacy Assistant
Graham Young Pharmacy
Peterborough
2024.04 - Current
- Improved patient care by providing professional advice on medications.
- Prioritised tasks effectively during busy periods, maintaining excellent level of service without disruptions or delays.
- Assisted in the dispensing of prescriptions to ensure customer satisfaction.
- Collaborated with multidisciplinary healthcare team for enhanced patient outcomes.
- Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
- Provided excellent customer service, resulting in repeat business from satisfied customers.
- Promoted wellness products strategically, increasing awareness among customers.
- Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
Shop Manager
Magic Tattoo Ltd
Peterborough, United Kingdom
2022.05 - 2024.04
- (full time)
Shop Manager
Magic Tattoo Ltd
Peterborough
2020.05 - 2022.05
- (part time)
Dispensing and Pharmacy Assistant
Ali Chem Ltd
Peterborough
2019.04 - 2020.05
- (part time)
Medicine Counter Assistant
Ali Chem Ltd
Peterborough
2012.11 - 2014.04
Supervisor
Quest Employment
Peterborough
2008.08 - 2012.11
Returns coordinator
Tesco Poland
Bydgoszcz
2005.10 - 2008.08
Education
Bachelor's degree - Social prevention basics of psychology, probation officers work, crime aetiology
Kuyavian-Pomeranian University
2005.09 - 2008.08
NVQ Level 2 -
Dispensing and Pharmacy Assistant
Skills
- Polish
- English
- Effective communication skills
- Verbal communication
- Nonverbal communication
- Work ethics
- Motivated
- Teamwork
- Ability to work independently
- Positive interpersonal relations
- Use of pharmaceutical software
- Familiarity with nhs processes
- Customer Service
- Customer service orientated
Timeline
Dispensing and Pharmacy Assistant
Graham Young Pharmacy
2024.04 - Current
Shop Manager
Magic Tattoo Ltd
2022.05 - 2024.04
Shop Manager
Magic Tattoo Ltd
2020.05 - 2022.05
Dispensing and Pharmacy Assistant
Ali Chem Ltd
2019.04 - 2020.05
Medicine Counter Assistant
Ali Chem Ltd
2012.11 - 2014.04
Supervisor
Quest Employment
2008.08 - 2012.11
Returns coordinator
Tesco Poland
2005.10 - 2008.08
Bachelor's degree - Social prevention basics of psychology, probation officers work, crime aetiology
Kuyavian-Pomeranian University
2005.09 - 2008.08
NVQ Level 2 -
Dispensing and Pharmacy Assistant