Summary
Overview
Work history
Education
Skills
Timeline
Generic

Anna Marks

Peterborough

Summary

Highly skilled professional with expertise in Polish and English languages, demonstrating effective communication skills across verbal and nonverbal channels. Proven ability to work independently and as part of a team, fostering positive interpersonal relations and maintaining strong work ethics. Adept at using pharmaceutical software and familiar with NHS processes, ensuring exceptional customer service orientation. Motivated to contribute to organisational success through dedicated teamwork and outstanding customer service.

Overview

19
19
years of professional experience
3
3
years of post-secondary education

Work history

Dispensing and Pharmacy Assistant

Graham Young Pharmacy
Peterborough
04.2024 - Current
  • Improved patient care by providing professional advice on medications.
  • Prioritised tasks effectively during busy periods, maintaining excellent level of service without disruptions or delays.
  • Assisted in the dispensing of prescriptions to ensure customer satisfaction.
  • Collaborated with multidisciplinary healthcare team for enhanced patient outcomes.
  • Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
  • Provided excellent customer service, resulting in repeat business from satisfied customers.
  • Promoted wellness products strategically, increasing awareness among customers.
  • Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.

Shop Manager

Magic Tattoo Ltd
Peterborough, United Kingdom
05.2022 - 04.2024
  • (full time)

Shop Manager

Magic Tattoo Ltd
Peterborough
05.2020 - 05.2022
  • (part time)

Dispensing and Pharmacy Assistant

Ali Chem Ltd
Peterborough
04.2019 - 05.2020
  • (part time)

Medicine Counter Assistant

Ali Chem Ltd
Peterborough
11.2012 - 04.2014

Supervisor

Quest Employment
Peterborough
08.2008 - 11.2012

Returns coordinator

Tesco Poland
Bydgoszcz
10.2005 - 08.2008

Education

Bachelor's degree - Social prevention basics of psychology, probation officers work, crime aetiology

Kuyavian-Pomeranian University
09.2005 - 08.2008

NVQ Level 2 -

Dispensing and Pharmacy Assistant

Skills

  • Polish
  • English
  • Effective communication skills
  • Verbal communication
  • Nonverbal communication
  • Work ethics
  • Motivated
  • Teamwork
  • Ability to work independently
  • Positive interpersonal relations
  • Use of pharmaceutical software
  • Familiarity with nhs processes
  • Customer Service
  • Customer service orientated

Timeline

Dispensing and Pharmacy Assistant

Graham Young Pharmacy
04.2024 - Current

Shop Manager

Magic Tattoo Ltd
05.2022 - 04.2024

Shop Manager

Magic Tattoo Ltd
05.2020 - 05.2022

Dispensing and Pharmacy Assistant

Ali Chem Ltd
04.2019 - 05.2020

Medicine Counter Assistant

Ali Chem Ltd
11.2012 - 04.2014

Supervisor

Quest Employment
08.2008 - 11.2012

Returns coordinator

Tesco Poland
10.2005 - 08.2008

Bachelor's degree - Social prevention basics of psychology, probation officers work, crime aetiology

Kuyavian-Pomeranian University
09.2005 - 08.2008

NVQ Level 2 -

Dispensing and Pharmacy Assistant
Anna Marks