Inayia Dodsworth
Birmingham,West Midlands
Summary
Motivated young professional seeking opportunities to gain experience in an office environment. Proven background in customer service and hospitality, demonstrating strong communication, teamwork, and interpersonal skills. Capable of interacting confidently with diverse individuals while providing exceptional customer service and maintaining professionalism under pressure.
Overview
3
3
years of professional experience
Work history
Hairdressing apprentice
Studio 64
Birmingham , West Midlands
2025.04 - Current
- Delivered professional customer service while building positive relationships with a diverse range of clients in a busy city-centre environment.
- Confidently handled telephone calls, responded to customer enquiries and communicated professionally with clients.
- Managed the salon’s appointment book, scheduling and organising appointments while ensuring the diary remained accurate and up to date.
Floor staff member
JD Wetherspoon
Birmingham , West Midlands
2024.05 - 2024.12
- Worked a variety of shift patterns, demonstrating flexibility, reliability and the ability to adapt quickly to changing schedules and demands.
- Gained valuable transferable skills in communication, teamwork, time management, customer service and adaptability that can be applied to an office-based role.
Hotel assistant
Grimscote Manor Hotel
Birmingham, West Midlands
2023.05 - 2023.12
- Worked in a fast-paced hotel environment, providing professional and friendly customer service to a wide range of guests.
- Gained valuable office experience, supporting with administrative tasks and contributing to the smooth day-to-day running of the business.
- Learned to remain calm, professional and efficient when working under pressure in a busy environment
Education
NVQ Level 2 - Hairdressing
Reflections Training Academy
Birmingham 03/2025 -
Skills
- Reception desk operation
- Bookkeeping
- Cash handling
- Telephone etiquette
- Customer Service
- Organisation and efficiency
Timeline
Hairdressing apprentice
Studio 64
2025.04 - Current
Floor staff member
JD Wetherspoon
2024.05 - 2024.12
Hotel assistant
Grimscote Manor Hotel
2023.05 - 2023.12
NVQ Level 2 - Hairdressing
Reflections Training Academy
03/2025 -