Inara Kudeika
Summary
Experienced Property Manager specialising in HMO and selective licence compliance, with a strong focus on property inspections and regulatory documentation. Coordinates effectively with landlords, contractors, and directors to enhance operations and resolve maintenance and compliance issues promptly. Manages multi-let properties while optimising processes and maintaining high standards of safety, service, and tenant satisfaction.
Overview
15
15
years of professional experience
Work History
Property Manager
Freshview Estates
09.2024 - Current
- Overseeing full compliance with housing legislation, fire safety, gas/electrical regulations, and local authority requirements.
- Preparing, submitting, and managing HMO Licence and Selective Licence applications, renewals, inspections, and compliance documentation.
- Conducting regular property inspections, identifying hazards, issuing corrective actions, and maintaining accurate compliance records.
- Managing and resolving anti-social behaviour cases, including investigation, evidence gathering, tenant communication, and enforcement actions.
- Managing day-to-day operations across residential and HMO properties, ensuring smooth running and delivery of high-quality service.
- Liaised with local councils, environmental health officers, planning departments, and licensing teams to address compliance and enforcement issues effectively.
- Coordinating maintenance works, both planned and reactive, ensuring timely contractor attendance and high-quality workmanship.
- Working closely with contractors, negotiating quotes, approving works, and monitoring performance to maintain property standards.
- Handling credit control, including rent collection, arrears monitoring, payment plans, and escalation procedures.
- Managing tenancy processes including onboarding, renewals, check-ins, check-outs, and deposit handling.
- Reduced void periods by implementing proactive property preparation, coordinating marketing efforts, and optimising tenant turnover processes.
- Communicating effectively with landlords, directors, and stakeholders, providing updates, reports, and recommendations on property performance and compliance.
- Maintaining accurate digital and physical records, ensuring all documentation meets regulatory and audit requirements.
Medical Counter Assistant/Dispensary Assistant
Clockwork Pharmacy
06.2018 - 01.2023
- Performed administrative duties, including answering phones, processing prescription orders, operating cash registers, and restocking inventory to ensure efficient dispensary operations.
- Verified patient data accuracy during registration process.
- Responded to patients' inquiries regarding medications, ensuring accurate information under the supervision of the pharmacist.
- Maintained strict customer and patient confidentiality.
- Liaised with healthcare providers to gather accurate prescription details.
- Communicated effectively with customers and staff to enhance service experience.
Team Leader
Post Office
03.2011 - 01.2017
- Motivated and monitored staff to align with company targets and performance standards.
- Identified and addressed gaps in performance or quality.
- Recording, maintaining and managing attendance, sickness, holiday and overtime records for staff.
- Addressed complaints about mail theft and delivery problems, completing forms and making referrals for investigation.
- Complete forms regarding changes of address, theft, loss of mail, or for special services such as registered priority mail.
- Processed weekly banking transactions to maintain accurate financial records.
- Executed orders for foreign currencies, including Euro and US Dollar, to meet customer needs.
Administrative Assistant
Thorntons Budgens
08.2013 - 11.2013
- Creating, typing and setting up documents such as invoices, credit notes and delivery notes.
- Managed telephone calls and emails to facilitate effective communication.
- Executed daily banking tasks, ensuring secure processing of cash and transactions for accurate financial management.
- Performed daily reconciliation of cash and credit transactions for financial integrity.
- Collecting cash, cheques and card receipts and checking them against sales.
- Compiled reports and financial data to support decision-making.
Education
Medicine Counter Assistants – Level 2 - NVQ
NPA Pharmacy Interact
London, ENG11-2019
Dispensary Assistant - Level 3 - NVQ
NPA Pharmacy Interact
London, ENG09-2023
BA - Business Management Level 6
London South Bank University
London, ENG07-2016
Secretarial Diploma - Level 1 & Level 2
Westminster Kingsway College
London, ENG06-2011
FdA Business - Foundation Degree in Business Level 4, 5
Westminster Kingsway College
London, ENG05-2014
Business Administration Level 3 -
Westminster Kingsway college
London, ENG05-2012
Skills
- Licence compliance
- Property compliance
- Health and safety compliance
- Maintenance management
- Maintenance planning
- Contractor and supplier management
- Tenant and landlord communication
- Tenant relations
- Customer management
- Stakeholder communication
- Stakeholder reporting
- Record keeping
- Time management and multitasking
- Negotiation skills
- Conflict resolution
- Organisational skills
- Approachable personality
References
Available upon request
Timeline
Property Manager
Freshview Estates
09.2024 - Current
Medical Counter Assistant/Dispensary Assistant
Clockwork Pharmacy
06.2018 - 01.2023
Administrative Assistant
Thorntons Budgens
08.2013 - 11.2013
Team Leader
Post Office
03.2011 - 01.2017
Medicine Counter Assistants – Level 2 - NVQ
NPA Pharmacy Interact
Dispensary Assistant - Level 3 - NVQ
NPA Pharmacy Interact
BA - Business Management Level 6
London South Bank University
Secretarial Diploma - Level 1 & Level 2
Westminster Kingsway College
FdA Business - Foundation Degree in Business Level 4, 5
Westminster Kingsway College
Business Administration Level 3 -
Westminster Kingsway college