HARJEET MANN
Bolsover,Derbyshire
Summary
Empathetic and dependable professional with over 20 years of frontline experience in customer service and team management across retail and property sectors. Known for remaining calm under pressure, quickly building rapport with clients, and handling sensitive situations with discretion and professionalism. Eager to support and empower young people by fostering a safe, structured, and respectful environment, especially during overnight hours when reassurance and vigilance are most needed.
Overview
22
22
years of professional experience
Work history
Property Manager
J.S. Mann Properties
Nottinghamshire
05.2022 - 06.2025
- Respond to emergency call-outs, manage health & safety issues, and ensure property security during off-hours
- Conduct inspections and provide regular tenant support across diverse needs
- Maintain compliance with housing regulations and resolve conflicts sensitively
- Personally oversee minor maintenance and cleanliness of accommodation units
Assistant Manager
J.S. Mann and Sons
Bolsover
04.2016 - 06.2025
- Trained and supervised team members, balancing operational efficiency with staff welfare
- Responded to customer issues and resolved disputes calmly and constructively
- Independently handled closing procedures, alarm systems, and after-hours incidents
- Led a welcoming environment for diverse individuals, fostering dignity and respect
Warehouse Operative
Amazon
Barlborough
06.2021 - 02.2022
- Company Overview: Amazon MAN4
- Maintained productivity while adapting to multiple roles during night shifts
- Supported a safe and sanitized working environment during the peak of COVID
- Managed time-sensitive targets while maintaining high-quality standards
- Amazon MAN4
Customer Assistant
J.S. Mann and Sons
Bolsover
01.2003 - 02.2014
- Built strong connections with regular customers, especially vulnerable members of the community
- Responsible for stock control, promotional displays, and consistent safety checks
- Supported new staff and mentored them through daily responsibilities
Education
Level 2 Certificate - Principles of Cyber Security
BSc (Hons) - International Business and Marketing
De Montfort University
BTEC National Diploma - Business Management
Chesterfield College
GCSEs - undefined
The Bolsover School
Skills
- Exceptional interpersonal and listening skills
- Skilled in de-escalating tense or challenging situations
- Experienced in lone working
- Experienced in shift patterns
- Experienced in emergency call-outs
- Familiar with safeguarding practices
- Familiar with health & safety compliance
- Quick to adapt policies and procedures
- Excellent documentation and record-keeping ability
- Comfortable with routine maintenance and cleanliness standards
- Full UK driving licence
- Access to vehicle
Hobbies
Passionate about rugby and film analysis; naturally observant and reflective—skills that enhance my ability to connect with and support others in meaningful ways.
Timeline
Property Manager
J.S. Mann Properties
05.2022 - 06.2025
Warehouse Operative
Amazon
06.2021 - 02.2022
Assistant Manager
J.S. Mann and Sons
04.2016 - 06.2025
Customer Assistant
J.S. Mann and Sons
01.2003 - 02.2014
BSc (Hons) - International Business and Marketing
De Montfort University
BTEC National Diploma - Business Management
Chesterfield College
GCSEs - undefined
The Bolsover School
Level 2 Certificate - Principles of Cyber Security
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