

Friendly, reliable, and customer-focused individual with a strong passion for delivering excellent service. Experienced in fast-paced environments, maintaining a positive and proactive attitude under pressure while contributing to team success. A motivated professional with a strong focus on customer engagement and collaboration, demonstrating adaptability and the ability to learn quickly to uphold high standards of service delivery.
Possesses excellent communication skills and is committed to building positive relationships with children, parents, and colleagues. Holds certification in First Aid and CPR through completion of the NPLQ Lifeguarding course, bringing strong awareness of safety and responsibility in all environments.
Trained in water rescue techniques, CPR, and first aid, enabling effective response to emergency situations. Developed a strong understanding of safeguarding principles, including protecting vulnerable individuals and recognising potential risks or abuse. Gained skills in risk assessment, hazard prevention, and maintaining a safe aquatic environment.
Built strong leadership and communication skills through delivering sessions to individuals and groups. Gained experience in motivating participants and promoting teamwork, inclusion, and fair play. Developed knowledge of health and safety in sport, including risk assessment and safe session delivery.