
Enthusiastic and proactive art illustration graduate from Cardiff Metropolitan University, highly personable and adaptable in an ever changing environment.
Bringing strong communication, customer service and problem solving skills developed through experience in fast paced hospitality roles.
Experienced in supporting a wide range of customers, understanding individual needs and delivering a consistently high standard of service.
My hospitality experience has shown strong collaboration within team environments and exceptional customer focussed outcomes remaining calm under pressure.
My area of expertise was cocktail making where I could recall ingredients from memory on demand during service and craft drinks to match guest preferences and taste expectations.
I was also in charge of delivering engaging player experiences for all the games offered by responding quickly in a fast paced venue where clear thinking and adaptability was key to successful customer satisfaction.