Ignacy Galka
Reading,Berkshire
Summary
Friendly and approchable Store Assistant with excellent communication and organisational skills with a knack for customer service and inventory management. Skilled in creating welcoming environments and ensuring smooth workplace operations. Known for managing multiple tasks simultaneosuly. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Store Assistant
Aldi
Reading, Berkshire
02.2022 - 01.2025
- Assisted customers, resulting in a positive shopping experience.
- Coordinated with team members for smooth store operation.
- Increased sales through suggestive selling techniques.
- Followed standard operating procedures strictly enforcing company policies and standards.
- Covered extra shifts and maintained flexible schedule to achieve company specific goals.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Handled complaints efficiently, ensuring customer satisfaction.
Delivery driver
Argos
Reading
12.2023 - 01.2024
- Completed deliveries with smile and patient, personalised service.
- Provided excellent customer service, enhancing company reputation.
- Applied personal road knowledge and GPS application to set shortest routes.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
Education
A-Levels - 2x A Levels and 1x BTEC
The Bulmershe School
Reading 09.2018 - 07.2020
GCSEs - 10x Including English and Maths
The Bulmershe School
Reading 09.2015 - 07.2018
Skills
- Job specific software usage
- Superb time management
- Customer service excellence
- Effective listening
- Stress tolerance
- Flexible
- Attention to Detail
- Excellent communication skills
- Outgoing and enthusiastic
- Team player mentality
- Energetic self-starter
Affiliations
- Music producing using the latest software
- Computing and IT
- Photography
Accomplishments
- Won the Year 13 Sociology Award for Outstanding Achievement and have been invited to a virtual award ceremony where a short citation was read out about my magnificent achievements.
- Completed Rookie Lifeguard, Awarded Certificate Bronze Stage 1
- Completed Rookie Lifeguard, Awarded Certificate Bronze Stage 2
Languages
Polish
Native
English
Fluent
References
References available upon request.
Timeline
Delivery driver
Argos
12.2023 - 01.2024
Store Assistant
Aldi
02.2022 - 01.2025
A-Levels - 2x A Levels and 1x BTEC
The Bulmershe School
09.2018 - 07.2020
GCSEs - 10x Including English and Maths
The Bulmershe School
09.2015 - 07.2018
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